Opportunity Details Full Time
QPL HBITS-07-14221 MidLevel Training Developer Jamaica, NY (Hybrid) Outcomes. Delivered. Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology:
- Facilitates access to nutritious food for children of mothers participating in the WIC program
- Supports first responders in reducing opioid overdoses within their communities
- Empowers colleges and universities to identify and thwart financial aid fraud
- Equips teachers with valuable insights to identify students requiring additional support
- Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of MidLevel Training Developer within our team Queens Public Library. This is a 18 month contract, hybrid (up to 50%) in Jamaica, NY Key Responsibilities: Daily activities to be performed by the AI Training Specialist. Training Delivery - Facilitate live virtual or in-person AI training for staff - Support Train-the-Trainer sessions for librarians and outreach teams - Conduct Q&A sessions or office hours for AI-related tools Consultation & Support -Provide one-on-one or small group coaching for AI tool use - Advise departments on how AI can streamline workflows (e.g., HR forms, communications) Tool Testing & Demonstration - Explore and test AI platforms (e.g., Copilot, ChatGPT, Gemini, DALL• E) - Demonstrate safe, ethical use of AI tools across teams Collaboration & Planning - Meet with L&OD, IT, and program leads to plan AI rollouts - Gather input for future training topics - Coordinate with Digital Literacy staff on public workshop alignment Monitoring & Evaluation - Track attendance and feedback from sessions - Analyze post-training surveys and adjust curriculum accordingly - Maintain training dashboards and update metrics Documentation & Reporting - Document best practices, FAQs, and usage tips - Update knowledge base with case studies or success stories - Provide weekly or monthly progress reports to management Research & Trend Analysis - Stay current with AI trends in education, libraries, and workforce training - Recommend new tools, pilots, or curriculum enhancements Qualifications: 36 - 60 months: Candidate is able to work independently, without assistance. Preferred Qualifications:
- Possession of Bachelor's Degree
- 24 months experience using AI tools (e.g., ChatGPT, Bard, Copilot)
- 36 months experience designing training materials, eLearning, job aids.
- 18 months experience facilitating or supporting train-the-trainer programs.
- 24 months experience translating technical content for general audiences.
- 12 months experience with support and maintenance, including training, documentation, and troubleshooting. Experience must include documentation of system configurations, workflows, and user guides.
- 24 months experience coordinating training projects or digital rollouts.
- 12 months experience designing inclusive or accessible learning programs.
The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $ 45 .00 - $ 50 .00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.
- Flexible Work Schedules
- Health, Dental, and Vision Insurance
- Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with Employer Contributions
- Company-Paid and Voluntary Life Insurance
- Long and Short-Term Disability Insurance
- Accident, Critical Illness, & Hospital Indemnity Insurance
- 401(k) Retirement Plan with Company Match and Immediate Vesting
- Wellhub Fitness and Wellness Platform
- Pet Insurance
- Training Opportunities
- Employee Referral Bonus Program
We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements. If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions! Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
