QA Engineer (Third-Party Contractor), TikTok Global E-commerce - TikTok : Job Details

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• Handle international e-commerce feedback tickets, categorize and label bad cases, analyze tickets, and summarize common issues.
• Follow up on product experience issues, reproduce problems, collaborate with business teams to explore underlying logic, and drive solutions.
• Collect issues, generate data outputs for reports, and communicate with domestic and international teams to resolve issues.

• Bachelor's degree in Computer Science, Software Engineering, or related fields.
• Experience in e-commerce testing, issue diagnosis, and resolution.
• Experience in quality operations, data reporting, and analysis.

• Strong product awareness and proactive improvement identification.
• Excellent coordination and communication skills.