PubSec Microsoft Solutions Consultant – AI - Shi International : Job Details

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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. The heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The PubSec Microsoft Digital Innovation Group (MDIG) focuses on pre-sales consultative guidance, emphasizing added value, a customer-first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack for government, healthcare, and academic environments.

The PubSec Microsoft Solutions Consultant (MSC) supports pre-sales activities, focusing on modern work, collaboration, and AI solutions for education, government, and healthcare sectors. The role involves engaging with customers, partners, and internal teams to promote Microsoft solutions and ensure successful adoption.

Role Responsibilities

• Build and maintain relationships with Microsoft Customer Technical Specialists.
• Identify market gaps and opportunities to deliver increased value.
• Lead internal training on Microsoft technologies.
• Collaborate with Microsoft support resources for effective communication.
• Consult with customers on Microsoft products, implementation, and adoption strategies.
• Recommend third-party solutions when appropriate.
• Develop demos for Microsoft use cases.
• Deliver pre-sales engagements focused on Purview, data governance, and security.
• Achieve necessary Microsoft certifications.
• Document opportunities within internal tools.

Desired Behaviors and Competencies

• Organization, critical thinking, teamwork, presentation, communication, training, willingness to learn, detail-oriented, customer service, research, time management, and adaptability.

Skill Requirements

• Advanced self-study and professional development skills.
• Organizational and multitasking skills.
• Strong communication and collaboration skills.
• Problem-solving and interpersonal skills.
• Customer-centric approach.
• Proficiency in consultative sales techniques.
• Ability to communicate complex solutions clearly.
• Experience with Microsoft Defender Suite and Microsoft Purview (Intermediate level).

Preferred Qualifications

• Knowledge of industry standards like CJIS, HIPAA, NIST.
• Experience with Public Sector entities.
• Experience with MCI Partner-led engagements.
• Proficiency in Azure AI solutions and M365 tools, especially AI features.

Certifications

Required within 180 days of hire:

• Associate Level+ Microsoft Certification or an industry-recognized certification in AI, LLM, or Machine Learning.

Ongoing certification requirements include acquiring additional credentials and training throughout employment.

Other Requirements

• Ability to travel up to 10%.

The annual pay range is $X - $X, depending on experience and market factors. Benefits include medical, dental, vision, 401K, and flexible spending options.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

• Entry level

• Full-time

• Consulting, IT, Sales

• IT Services and Consulting