Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p) - University Health : Job Details

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p) 101 Truman Medical Center Job LocationJackson County Health Department Independence, Missouri Department JCHD Admin/Operations Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 Job Description

Be the welcoming face of the Health Department! As a Public Health Office Assistant, you'll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You'll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.

What You'll Do:

• Greet and assist patients in person and by phone

• Register patients, schedule visits, and verify insurance

• Enter and maintain data in state health systems (e.g., MOHSIS, CASA)

• Collect and reconcile payments and maintain accurate records

• Support vaccine inventory and monitor storage temperatures

• Help with reports, mail, supplies, and general office duties

• Provide clerical support at outreach sites and special clinics

• Assist with birth/death certificate processing and voter registration

• Promote a friendly, organized, and professional front office environment

Minimum Requirements:

• High school diploma or equivalent

• At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)

• Typing speed of at least 30 wpm and basic Microsoft Office skills

• Strong interpersonal, communication, and customer service skills

• Detail-oriented, self-motivated, and able to multitask effectively

Preferred Qualifications:

• Experience with Medicaid billing or vendor communication

• Familiarity with basic billing processes

Ready to be the heart of our front desk? Apply now and help us deliver excellent public health services to our community-one patient at a time!