Job Location : Carrollton,GA, USA
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?
The part-time clerk position provides support for Shared Financial Services, led by the Accounts Receivable Supervisor. The interns serve as a departmental liaison with internal and external customers and contribute to the shared department responsibility of the daily management of general mailboxes, AR processes, and assisting in any special projects as they arise.
Duties And ResponsibilitiesProvides daily internal and external customer support via the SFS call-in number
Using critical thinking skills and full engagement, provides process improvement feedback to management on an ongoing basis
Assist the AR Analyst with Discrepancies for dispute case creation to route to sales expeditiously for review and processing and processing the adjustment requests if dispute case is approved by Sales
Research and code current discrepancies while charging back customers for invalid deductions
Obtain documentation and additional information from customers or sales to support customer payment deductions
Monitor and update dispute statuses in customer portals to ensure timely resolution and accurate tracking
Other duties/projects as assigned
Qualifications And Experience RequirementsHigh School diploma required
Must have good organizational skills and be able to work independently
Demonstrate effective written and verbal communication skills
Ability to work well in a team environment
Strong proficiency in Microsoft Office (Excel experience a plus)
Well organized and capable of effective multi-tasking
Energetic and passionate with a flexible spirit
Benefits We Offer:
+ 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
+ Medical Insurance Package if Working 30 Hours per Week
+ Flexible Work Schedule up to 30 hours per Week
+ Employee Assistance Program
+ Advancement & Professional Growth opportunities
& More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.