Provider Field Representative - Jackson, MS - Gainwell Technologies - HMS Holdings Corporation : Job Details

?As a Provider Field Representative - Jackson, MS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges. Here are the details on this position. Your role in our mission Analyzes inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed. Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or escalate to a higher level if needed. Contributes to a shared knowledge database to facilitate response consistency and to document complex issue resolution. Monitors customer inquiries for a specific functional area, tracks progress and resolution of esc...Field Representative, Field, Representative, Healthcare, Business Services