Property Operations Coordinator - Lightrock Management : Job Details

Location: Manhattan, NY (Near Grand Central)

Job Type: Full-Time (On-Site, Remote on Fridays

Schedule: Monday–Friday, 8:30 AM – 6:30 PM (Friday remote flexibility

Experience Level: Mid-Level (2+ Years of Real Estate Experience Required)

Compensation: $60,000–$80,000 base salary (depending on experience) + performance-based incentives and participation in deal profits (carry)

Company Description

Lightrock Management is a dynamic real estate investment firm specializing in the acquisition, repositioning, and management of value-add multi-family properties, primarily in the thriving markets of New Jersey and Connecticut. We are dedicated to creating long-term value through a strategic and holistic approach to real estate investment, prioritizing asset performance and community impact. Our diversified portfolio includes multifamily properties, mixed-use, industrial, and ground-up development projects. Lightrock Management focuses on vertical integration, managing each phase of the real estate investment process to enhance operational efficiency and maintain control. Our vision is to build a diversified, sustainable portfolio that delivers strong returns for our investors while contributing positively to communities.

About the Role

We're seeking a driven and detail-oriented Executive Property Management & Operations Coordinator to join our Manhattan office.

This is a dynamic position ideal for someone with property management experience who thrives in a small-team environment and wants exposure to the investment and redevelopment side of real estate. You'll be directly involved in tenant relations, leasing operations, vendor management, construction oversight, and acquisitions support, working closely with ownership and senior management.

If you're organized, resourceful, and eager to make an immediate impact in a high-growth environment — this role is for you.

Key Responsibilities

Property & Tenant Management

• Serve as the main point of contact for all tenant communications, maintenance requests, and lease matters.
• Underwrite tenant applications and ensure compliance with financial and leasing requirements.
• Coordinate move-ins, move-outs, renewals, and property inspections.
• Collaborate with leasing agents to schedule property tours and manage active listings.
• Attend property appraisals, inspections, and due diligence site visits as needed.
• Oversee maintenance scheduling, vendor dispatch, and emergency response coordination.
• Identify recurring property issues and implement operational improvements to enhance tenant satisfaction.

Executive & Administrative Support

• Provide direct administrative and operational support to ownership and senior management.
• Manage calendars, correspondence, and documentation across teams and vendors.
• Maintain organized filing systems for leases, contracts, compliance, and project documentation.
• Prepare budgets, financial summaries, and property-level performance reports.
• Support ongoing process improvements and cross-departmental efficiency initiatives.

Vendor, Construction & Financial Oversight

• Solicit and compare vendor bids for maintenance, repairs, and construction projects.
• Oversee project progress to ensure timelines, quality, and budgets are met.
• Review and reconcile invoices weekly for accuracy and payment processing.
• Conduct periodic site visits to evaluate vendor and contractor performance.

Acquisitions & Due Diligence

• Support due diligence efforts for new acquisitions, including data gathering, inspection coordination, and closing logistics.
• Participate in cold calling and deal sourcing to identify potential acquisitions.
• Maintain acquisition pipeline reports and conduct market or property-level analysis.
• Assist in preparing investment memoranda for senior management review.

What We're Looking For

• Bachelor's degree required
• 2+ years of real estate experience, preferably in property management or asset management
• Excellent communication, problem-solving, and multitasking skills
• Strong administrative and organizational abilities with attention to detail
• Capable of working independently and managing priorities in a fast-paced environment
• Proficiency in Microsoft Excel and PowerPoint (2+ years)
• Reliable transportation and ability to commute to Manhattan within 45 minutes
• Willingness to travel locally to properties (1–3 times per week)

Preferred (Not Required)

• Experience in construction coordination or renovation oversight
• Familiarity with acquisitions, underwriting, or cold calling

Why Join Us

• Be part of a high-growth real estate firm with a clear expansion trajectory
• Gain exposure to both property management and investment operations
• Work directly with firm leadership and have your ideas heard and implemented
• Thrive in a startup-style culture that values independence, initiative, and results
• Career growth opportunity as the company continues to scale its portfolio
• Opportunity to earn additional income through successful deal sourcing and acquisitions