Property Manager or General Property Manager - Life Time : Job Details

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

**Job title and compensation package will be based on experience.

As a Property Manager/General Property Manager at Hines, your role involves ensuring seamless day-to-day operations of the property with a primary focus on enhancing the client experience. The ideal candidate will possess organizational skills, meticulous attention to detail, and a genuine enthusiasm for providing outstanding hospitality. At Hines, delivering an exceptional experience entails blending a hospitality-centric culture with real estate expertise to create environments where people feel valued, connected, and inspired. Responsibilities include but are not limited to:

• Train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience, in accordance with the firm's leadership principles.
• Apply hospitality hiring practices to identify and hire individuals with a people-centric approach.
• Lead a cross-functional team, including third-party service providers, in delivering Hines' Hospitality Standards.
• Coordinate unique event programming to create and maintain a community atmosphere.
• Ensure property engagement and service offerings align with Hines' service level standards.

• Manage all fiscal activities of the property with full profit and loss (P&L) responsibility.
• Negotiate contracts and supervise all contractor services related to the physical operation of the property.
• Develop, implement, and maintain marketing and leasing strategies for current and prospective tenants, collaborating with asset managers or owners to meet performance objectives.
• Display in-depth knowledge of building mechanical systems and collaborate with the Chief Engineer on stationary engineering initiatives.
• Ensure the property is well-maintained and aesthetically pleasing.
• Ensure compliance with all government, industry, regional, and company policies and programs.
• Support development groups including owner relations, quality control during construction, program development, and building start-up.
• Represent Hines in business, community, and industry organizations.
• Direct emergency procedures, including establishing emergency plans, monitoring equipment, leading evacuations, and acting as fire/life safety director.

Minimum Requirements include:

• Bachelor's degree from an accredited institution (preferably in business administration, hospitality, real estate, or related fields).
• Eight or more years of related management experience.
• Financial experience including P&L responsibility, budgeting, cost analysis, and managing service contracts and arrears.
• Construction and major contract bidding experience.
• Proficiency in Microsoft Office; Yardi experience preferred.
• Current Illinois Real Estate License.
• Passion for working with people and leading with a hospitality mindset.
• High emotional intelligence and creative thinking skills.
• Experience leading a multi-layered team.
• Strong organizational, analytical, and project management skills.
• Professional demeanor and excellent communication skills.
• Comfortable working indoors (95%) and outdoors (5%), with physical inspections as needed, including climbing stairs or accessing restrictive openings.
• Ability to lift up to 25 lbs.
• Availability 24/7 for emergencies and natural disasters.
• Willingness to transfer properties and work overtime as needed.

Compensation: $110,000 - $140,000