Property Manager
Overview
We are seeking a results-driven Property Manager to oversee the daily operations, financial performance, and resident satisfaction of a thriving apartment community. This role requires a hands-on leader who can balance business objectives with creating a welcoming and well-maintained living environment. Success in this position comes from building a motivated team, maintaining exceptional curb appeal, maximizing occupancy, and managing the property's budget with precision. Evening or weekend availability may be required based on operational needs.
Key Responsibilities
Community Presentation & Maintenance
- Regularly tour the property to ensure all areas are clean, safe, and visually appealing.
- Partner with the maintenance team to coordinate repairs, preventative maintenance, and timely apartment turns.
- Ensure all amenities, landscaping, and exterior areas reflect the highest standards of quality.
- Oversee all value add projects and renovations while providing timely updates to leadership team.
Leasing & Resident Experience
- Lead efforts to maintain strong occupancy through effective marketing, leasing strategies, and renewal programs.
- Stay informed about market trends and nearby competition to optimize pricing and promotions.
- Support the leasing team with training, goal setting, and sales performance oversight.
- Build strong resident relationships through clear communication and prompt service, including attending or hosting resident events as needed.
Financial & Administrative Management
- Prepare and manage the property's annual budget, closely monitoring income and expenses.
- Oversee rent collection, enforce lease terms, and manage delinquency in accordance with applicable laws.
- Approve invoices and vendor contracts, seeking cost-effective solutions when possible.
- Produce timely and accurate reports on property operations, occupancy, and financial performance.
Team Leadership
- Recruit, train, and mentor on-site staff, setting clear expectations and providing regular performance feedback.
- Foster a collaborative environment that encourages accountability, initiative, and professional growth.
- Ensure all operations follow company policies, procedures, and compliance requirements.
Additional Duties
- Step in to support leasing or maintenance operations during peak times or staffing shortages.
- Recommend and implement operational improvements that enhance efficiency and resident satisfaction.
- Maintain awareness of property safety and risk management practices.
Qualifications
- Proven 3-5 years minimum experience managing a multifamily property.
- Prior experience with overseeing renovations preferred.
- Strong leadership and communication skills with the ability to inspire a team.
- Knowledge of property management software, budgeting, and fair housing laws.
- Customer service mindset with problem-solving abilities.