Job DetailsJob Location Heritage Woods of Centralia - Centralia, IL Salary Range $50000.00 - $54000.00 Salary Job Shift 1st shift DescriptionResponsibilities:
- Builds relationships with prospective residents and their families by cultivating leads and providing consistent follow-up throughout the decision-making process
- Develops and maintains effective marketing materials, partnering with the Executive Director and Marketing Director to assess market positioning and develop targeted strategies
- Coordinates implementation of paid advertising strategies, including print, radio, and other media, to increase visibility and reach
- Maintains accurate records of all leads, follow-up activities, and sales efforts
- Collaborates with the Executive Director to plan and organize special events and marketing initiatives to engage both prospective and current residents
- Provides regular sales and marketing updates to the Executive Director to support data-driven decision-making
- Welcomes prospective residents and their families by conducting informative Community tours with emphasis on core values of love, compassion, and dignity
- Assists residents and families with the rental application process, ensuring all documentation is complete and accurate
- Guides residents and families through the lease signing process for the Villas and Independent Living, ensuring clarity, compliance, and confidentiality
- Participates in the Manager on Duty (MOD) rotation on weekends and holidays to support campus operations
- Coordinates move-in dates with the leadership team and ensures a welcoming transition for all residents
- Prepares apartments for move-in, distributes keys, and provides a thorough orientation to the Community
- Oversees the collection of rent payments and deposits, maintaining accuracy and timeliness in all financial transactions
- Manages the collection of past-due accounts and works with residents and families to resolve outstanding balances
- Ensures timely and accurate billing for new move-ins, ongoing monthly fees, and discharges
- Coordinates with relevant agencies to ensure all required annual inspections are completed
- Submits monthly financial and accounts receivable reports to the Executive Director
QualificationsQualifications:
- Associate's degree preferred
- Valid Driver's License with driving record in good standing per insurance vendor required
- Previous sales, marketing, or community outreach experience required
- Assisted Living experience strongly preferred
- Exceptional communication and interpersonal skills
- Strong closing skills
- Ability to analyze market trends and make data-driven decisions
Benefits:
- Unlimited growth opportunities
- Medical, dental, and vision benefit packages available
- Work-life balance | Paid Time Off
- EAP & Maven family planning program
- 401(k) employer match biweekly
- Self-service payroll
- Daily pay options available