Property Manager Assistant - TOWNEBANK : Job Details

Property Manager Assistant - Oak Island Accommodations

Job Category: Building Services

Requisition Number: PROPE007147

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• Posted: April 21, 2025
• Full-Time
• On-site

Locations

Showing 1 location

NC6-8901 E Oak Island Dr 8901 E Oak Island Dr Oak Island, NC 28465, USA

Responsibilities

• Verbally explain Oak Island Accommodations short-term rental management program.
• Be knowledgeable of the Vacation Rental Property Management Agreement, Terms & Conditions of the Rental Agreement, Long-Term Management Agreement, and Long-Term Lease Agreement.
• Familiarity with North Carolina Rental Act, North Carolina Real Estate Manual, and the NC Association of REALTORS Property Management Legal Handbook.
• Accept unscheduled clients at the front desk and commute to properties as needed.
• Maintain homeowner relationships through regular contact via email, phone, or in person.
• Return calls and emails promptly, within the same day or the next business day.
• Improve services to homeowners and tenants, and internal policies and procedures.
• Collaborate harmoniously with other property managers, employees, vendors, and affiliates.
• Perform routine home inspections.
• Report maintenance and housekeeping issues promptly.
• Comply with applicable federal laws, including AML and BSA regulations.

Minimum Skills and Competencies

• Experience in property management or hospitality.
• Ability to work independently and as part of a team.
• Strong organizational and attention to detail skills.
• Ability to handle owners and tenants in heightened emotional states professionally.
• Negotiation skills with empathetic understanding.
• Availability to work weekends and holidays.
• Valid drivers license and reliable transportation.

Desired Skills and Competencies

• Experience in property management and/or hospitality preferred.

Physical Requirements

• Express and exchange ideas verbally and via email.
• Lift and exert force up to 40 pounds; frequent standing, walking, bending, reaching, and twisting.
• Close visual acuity for data analysis, reading, and documentation.
• Subject to environmental conditions.

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Additional Information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer complies with federal employment laws and provides rights information from the Department of Labor.

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