Project Services Manager - Manufacturing - Magnum Systems : Job Details

Project Services Manager - Manufacturing

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Project Services Manager - Manufacturing

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OPEN POSITIONS: 1

LOCATION: Lenexa, Kansas OR Parsons, Kansas

REPORTS TO: Aftermarket Sales ManagerMagnum Systems, Inc. is currently seeking an experienced Machinist to join our team. If you meet the qualifications outlined below and are hardworking, trustworthy, dependable, and can succeed in a demanding, fast-paced work environment, we encourage you to apply.

TITLE: Project Services ManagerOPEN POSITIONS: 1LOCATION: Lenexa, Kansas OR Parsons, KansasREPORTS TO: Aftermarket Sales ManagerMagnum Systems, Inc. is currently seeking an experienced Machinist to join our team. If you meet the qualifications outlined below and are hardworking, trustworthy, dependable, and can succeed in a demanding, fast-paced work environment, we encourage you to apply.Magnum Systems, Inc. is one of North America's leading designers and manufacturers of material handling and packaging systems for dry bulk materials. We earned that spot with our collective engineering knowledge and application experience. We're not all that flashy, but customers who process bulk materials such as grain, seeds, cereals, sugar, flour, plastic pellets, plastic powder, sand, cement, fly ash, fertilizers, and granulate chemicals value our ability to solve their bulk material handling challenges.Become part of our tradition! If you enjoy being part of something special, then bring your energy and come grow with us!SummaryThe Project Services Manager is responsible for overseeing the successful execution of both project management and field service operations. This role combines strategic oversight of project delivery, ensuring successful commissioning of systems, meeting client needs, maintaining high standards of quality, and completing tasks on time and within budget. The Project Services Manager will work closely with project managers, internal teams, customers, and stakeholders to drive revenue, streamline processes, ensure customer satisfaction, and maintain efficiency across all aspects of project and service delivery. This position, when possible, will also work closely with the Sales Team prior to receiving (and accepting) a purchase order to ensure everything is clear and concise. Relies on extensive experience and judgment to plan and accomplish goals, follow proper procedures, and promote open communication in line with Magnum Systems' strategic initiatives. Coordinates and reports on the work of others. Must be able to handle multiple projects and responsibilities simultaneously. May, at times, require extensive travel.Essential Functions

• Lead, coordinate, and manage the planning, execution, and delivery of projects from initiation to
• Develop and manage project timelines, budgets, and resources to ensure projects are completed on time and within Ensure effective communication between project teams, clients, and stakeholders.
• Monitor project performance, identify risks, and develop mitigation Provide regular project updates to senior management and clients.
• Oversee the field service operations, ensuring teams are properly resourced and trained to meet client Develop and enforce service standards and ensure field service teams consistently meet or exceed expectations.
• Coordinate with customers to ensure timely scheduling, support, and troubleshooting. Troubleshoot and resolve issues related to field service delivery and customer
• Work with operations and logistics teams to ensure service calls are effectively scheduled and
• Lead, mentor, and develop project management and field service teams to achieve both personal and organizational Foster a collaborative environment, ensuring alignment between project management and field service teams.
• Ensure proper training and development opportunities are provided to team members to enhance their skills and Identify and implement process improvements to increase efficiency, reduce costs, and enhance customer experience.
• Standardize best practices across both project management and field service operations. Continuously assess and improve workflows, tools, and communication channels between
• Build and maintain strong customer relationships through the project management and field services teams, ensuring satisfaction and loyalty.
• Collaborate with senior management to develop strategies for long-term client retention and business
• Provide regular reports on project and field service performance to senior leadership, including KPIs, progress updates, and risk assessments.
• Analyze trends, identify opportunities for improvement, and implement corrective actions as

QualificationsRequired:

• Bachelor's degree in business, Engineering, a related field, or equivalent experience
• Minimum of 15 years' experience in project management within a manufacturing and/or a systems integration environment
• Minimum of 8 years in a relevant leadership role

Preferred

• Experience in packaging, pneumatic or systems integrations environment
• Strong financial acumen with experience managing project

Skils Requirements

• A strong customer focus with a company Deadline oriented for deliverables, budget conscious and overall timeline coordination.
• Critical Thinking Able to proactively identify needs, predict obstacles, assess solutions, and communicate the importance of accountability.
• Interpersonal Must work closely with other departments, employees, customers, and vendors. Listening and providing an environment for open communication from all levels is critical.
• Detail Oriented. Understands that everything that leaves our facility is a representation of the employees, company, and reputation. Drawings, written, verbal, etc. Must have concept of the big picture when it comes to internal changes of policy or
• Continuous education Looking to improve every day and leading by example.

OtherWork Environment

• Operates in a professional office
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax
• May occasionally be exposed to manufacturing areas, which may require the use of personal protective equipment (such as safety glasses with side shields, safety footwear, hearing protection, etc.).

Physical Requirements

• Occasionally lift and/or move up to 25-50 pounds (project materials, blueprints, small equipment, etc.).
• Rarely may be required to lift or assist with heavier items with appropriate lifting equipment or team support.
• Ability to move about the manufacturing floor, including walking, standing, and climbing stairs or ladders for extended periods.
• May require occasional stooping, kneeling, or crouching to inspect equipment or projects.
• Use of hands and fingers to operate computers, hand tools, or controls related to project or production oversight.
• Close vision for reading blueprints, technical documents, and screens.
• Ability to detect issues visually on the manufacturing floor.
• Sufficient hearing to communicate effectively and recognize alarms or machinery sounds.
• Must be able to clearly articulate instructions and project plans in person or through electronic means.
• Ability to communicate across various departments and leadership levels.

Travel RequirementsExpected travel is 25% - 50%, could be as much as 75% - 80% of the time. Out-of-area (between locations or multiple project sites) and overnight travel should be expected. Willingness to work extended hours to meet project deadlines.Supervisory Requirements

• Manages Project Managers in multiple locations, as well as the Field Services Manager who is responsible for the Field Services Department.
• Hiring and training new employees.
• Setting goals for performance and deadlines in ways that comply with the company's plans and vision.
• Organizing workflow and ensuring that employees understand their duties or delegated tasks.
• Monitoring employee productivity and providing constructive feedback and coaching.

DISCLAIMER

• This job description is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties as assigned may be required. Magnum Systems reserves the right to modify this job description at any time.
• Magnum Systems is a drug and alcohol-free workplace.
• Magnum Systems is an Equal Opportunity Employer. Reasonable accommodation may be made for employees with disabilities if requested.
• Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesMachinery Manufacturing

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