Project Manager, Operations - Authentic Brands Group : Job Details

Authentic is a unified platform that integrates M&A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world's largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores and shop-in-shops and 400,000 points of sale. Authentic transforms brands by delivering powerful storytelling, compelling content, innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media.

Why Authentic

You'll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we're saying is, this isn't your average day job. If you're hungry to drive ideas into action and own your career, let's chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

The Project Manager, Operations will lead a range of corporate projects, with responsibilities spanning office buildouts, renovations, seating plans, and vendor management, while serving as the systems expert for workplace and operational tools. This role ensures projects and processes run smoothly by managing timelines, coordinating across teams, and maintaining accurate operational data. The Project Manager, Operations is a collaborative and detail-driven professional who excels at managing complex projects, optimizing workplace systems, and building strong relationships with vendors and cross-functional partners.

• Manage office buildout, renovation, and facility improvement projects from planning through completion, ensuring timelines, budgets, quality standards, and resources are aligned.
• Develop and maintain seating charts, space planning, occupancy tracking, and workplace utilization for global offices.
• Serve as the system expert for operational tools and platforms used for seating management, project tracking, and vendor coordination.
• Partner with architects, Retail Design, and Facilities to align operational needs with office and workplace solutions.
• Participate in vendor selection, contract negotiations, and ongoing vendor management for office design, construction, and service providers.
• Monitor project performance, anticipate risks or blockers early, and implement corrective actions to keep projects on track.
• Maintain organized project documentation, including contracts, reports, timelines, and system records for leadership and stakeholders.
• Continuously evaluate and improve workflows, tools, and systems to enhance efficiency, scalability, and cost-effectiveness across operations.
• Support operational efficiency by bridging day-to-day workplace needs with long-term project planning.
• Drive clear and consistent stakeholder communication, provide updates to leadership and ensure transparency across teams.

• Bachelor's Degree in a relevant field or comparable work experience
• 5+ years of office operations experience
• Ability to operate effectively & efficiently in a fast-paced environment
• Must exhibit excellent attention to detail and good organizational skills
• Must take ownership of tasks and be able to follow through
• Must be energetic, highly motivated, and able to multi-task
• Team-player who can also work independently
• A self-starter who provides white glove customer service.
• Must be an adaptable problem-solver with the curiosity to learn
• Is an excellent communicator, verbal, written and in the room
• Advanced computer skills and experience using email tools and online platforms (Dropbox, Zoom)
• Proficiency in Microsoft Office, with aptitude to learn new software and systems

Primary location salary: $90,000 - $110,000

Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all team members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.