Project Manager Customer Relationship Management - Smartfrog Limited : Job Details

**Project Manager Customer Relationship Management**

CRM New York, New York * Support the EVP Revenue Management with customer acquisition and retention projects

* Develop and manage a detailed project schedule and work plan

* Provide project updates (tasks, adjustments, progress) on a consistent basis to various stakeholders within the Marketing and Customer Experience departments

* Predict resources needed to reach objectives and manage them in an effective and efficient manner

* Evaluate project performance and document results and learnings

* Utilize industry best practices, techniques, and standards throughout entire project execution

* Prepare, host and follow-up meetings

* Bachelor's degree in marketing, business, or a related field

* Minimum 3 years of project management experience

* Relevant knowledge with subscription-based services (SaaS)

* Ability to handle various projects at the same time and across departments

* Flexibility to adjust to changes in a fast-paced start-up environment

* Familiarity with project management tools, methodologies, and best practices

* Proven ability to execute projects according to outlined scope, budget, and timeline

* Data-driven mindset and strong communication skills

What youll be up to:

What you'll need to h ave:

* In-Office, Remote Work, Hybrid

* Comprehensive health insurance

* Flexible work hours

* Unlimited vacation

* Commuter benefits

* A beautiful downtown office space with views of the bay

Location: New York

Start: ASAP, full-time

Location New York, New York