Position Summary
The IT Project Manager will be responsible for overseeing and managing projects in support of Compliance and Privacy initiatives. This role also involves serving as a Business Analyst, working closely with stakeholders to determine priorities, collect and document requirements, create and execute project plans, and report risks and issues.
Essential Job Responsibilities
- Project Management – 65%
- Develop project plans that outline tasks, timelines, and required resources.
- Monitor project progress to ensure timeliness and mitigate issues or risks.
- Communicate updates and align expectations with stakeholders.
- Track project budgets and ensure financial adherence.
- Identify and manage risks, and create mitigation strategies.
- Collaborate with vendors and business owners to resolve system issues.
- Provide time estimates for all project tasks and phases.
- Facilitate meetings with senior business leaders to agree on scope and priorities.
- Ensure continuous system support during implementation.
- Deliver all project outcomes within the agreed timeline.
- Communicate risks to key stakeholders.
- Develop governance procedures, process designs, and operational checklists.
- Create and manage strategic roadmaps.
- Create and maintain training materials; deliver training where needed.
- Business Analysis – 35%
- Gather and analyze business requirements from stakeholders.
- Define and document current and future-state processes, identifying improvements.
- Maintain comprehensive project documentation including plans and test cases.
- Test and validate solutions to ensure alignment with requirements and usability.
Knowledge, Skills and Abilities
- Education: Bachelor's degree or relevant work experience
- Experience: A minimum of 4 years of project management and business analyst experience
- Experience in working in international organizations
- Experience in SaaS implementations, including planning, documenting, and executing projects, stakeholder management, status updates, etc.
- Experience in working with senior stakeholders, and working in a virtual environment across multiple time zones
- Strong knowledge and understanding of data governance principles, practices, and frameworks, including data quality, privacy, security, and regulatory compliance
- Technical mindset and knowledge of data processing, systems and IT concepts; able to quickly learn and use new technology programs
- Knowledge and understanding of technology and how it can be used to improve processes and services
- Ability to explain and present technical information to non-experts and advise/guide users in the use of systems
- Ability to work with and influence senior audiences
- Analytical approach and problem-solving skills
- Attention to detail and ability to manage a busy and varied workload
- Customer service oriented
- Strong written and oral communication and interpersonal skills
- Capable of working under pressure and able to prioritize workload and project requirements
- Knowledge of Project Management methodologies and frameworks
Position Scope
- Management Responsibility: No direct or indirect reports
- Project Team Size: Typically 5–10 people
- Manages Multiple Projects? Yes
- % Time on Project Management: 65%
- Regional Scope: Global Project Manager and Business Analyst
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