Program Support Specialist - College of DuPage : Job Details

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Provide program specific support to students, faculty and the Dean.

• Subject to Dean approval, and in collaboration with program coordinators, develop draft course schedules utilizing available faculty.
• As directed by the Dean and working closely with Centralized Scheduling Office, monitor enrollment and make recommendations regarding course additions and cancellations.
• Monitor faculty loads (which may include course assignments and finalization process) to ensure compliance with College policy.
• Track curriculum changes and monitor degree/certificate requirements.
• If assigned to Nursing and Health Sciences, manage/monitor student clinical requirements, placement, and student compliance in regards to clinical site arrangements.
• May assist faculty/program coordinators with creation, editing, and submission of program specific applications and inquiries, including submission of Illinois Community College Board Form 20 for new degrees and certificates.
• Monitor student admission/program participation and progression/graduation requirements, as required by division.
• Where applicable, work with Admissions and Faculty Coordinator in regards to program-specific applications and inquiries.
• Provide accurate and timely responses to student inquiries regarding Division courses, programs, and admissions requirements.
• May work with Admissions and Faculty Coordinator in regards to program-specific applications and inquiries.
• Refer students as appropriate.
• If assigned to Nursing and Health Sciences, may contact students to inform them they've met the admissions requirements and may register for classes.
• Screen adjunct faculty syllabi; track adjunct faculty completion of roster verification midterm, final grades, and attendance.
• Review and assist with program budgets.
• Update and maintain program websites as appropriate.
• Manage and maintain advisory committee database with agendas/minutes.
• Maintain accurate program records and assist with re-accreditation process.
• May review, communicate, and enforce content of affiliation agreements as appropriate.
• May assist in development of articulation and academic partnerships with high schools, colleges, community, and employer groups.
• If assigned to Nursing and Health Sciences, maintains a student database and monitors student health requirements to ensure student compliance with health program admissions policies and standards.
• Participate in program specific events, marketing activities, meetings and committees.
• May supervise Classified Staff and Student Workers.
• Other duties as assigned.

Education:

• Bachelor's degree in related discipline required.
• Bachelor's degree in one of the above disciplines preferred.

Experience:

• Three (3) years experience working in one or more related disciplines required.
• Strong verbal and written communications and active listening required.
• Ability to maintain confidentiality required.
• Ability to professionally represent the College and Division at community and student events required.
• Attention to details and highly organized required.
• Ability to prioritize tasks and to work autonomously as well as in teams required.
• Proficient in MS Office suite including Excel and Outlook required.
• Five (5) years experience working in related discipline preferred.
• College-level teaching experience or equivalent experience preferred.
• Strong Customer Service and ability to relate to a diverse population preferred.
• Prior experience utilizing Datatel/Colleague, Business Objects, and Concur preferred.

Some local travel required. This position requires a background check and drug screen.

Hybrid Remote Eligible: Yes

Hiring Range: Starting pay begins at $23.87/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.