Program Specialist II - Anne Arundel County : Job Details

Program Specialist II

Anne Arundel County

Job Location : Annapolis,MD, USA

Posted on : 2025-08-14T01:06:58Z

Job Description :

Anne Arundel County Government is currently hiring for a full-time permanent, safety-sensitive Program Specialist II position in the Office of Inspections and Permits.This is program management support work, carrying out assignments in operational programs requiring knowledge of a range of program issues to perform a variety of assignments.NATURE AND VARIETY OF WORKThe occupational field of program management work involves directing or carrying out assignments in one or more programs that are directly related to the department's/agency's mission of providing services to County residents. This field of work is distinguished from management-support functions such as personnel, budgeting, or other administrative-type tasks, which are designed to facilitate the activities of other employees providing direct services. Most contacts are with employees in the same or different departments and agencies of the County government, State and Federal agencies, and non-profit and private sector organizations. The purpose of the contacts, which normally are of a cooperative nature, but can be difficult, with both parties to work toward mutual goals in planning, coordinating, or resolving program operating problems.An employee in this class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations, and procedures in planning, organizing, directing, and evaluating or carrying out assignments in one or more programs. The employee independently plans and carries out the aspects of program development, implementation, and evaluation, and resolves problems and deviations in accordance with policies and program practices. The supervisor helps with unusual situations and reviews methods and approaches used in carrying out the employee's program support activities for conformance to policy and established requirements. The employee adapts standard program practices and procedures to meet situations or cases not fully covered by existing guidelines and modifies current guides. Decisions involve conditions and factors that must be identified and analyzed to determine relationships with existing criteria. Work output affects the social, physical, or emotional well-being of program participants or recipients of services. The work is primarily sedentary, is performed in an office environment, and presents no significant hazards. While some employees may direct programs of limited scope and/or supervise other employees, this is atypical of the class.(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

  • Develops recommendations and assessments of alternative programmatic courses of action, as well as program goals, needs, and achievements.
  • Assists in the implementation of the County's Floodplain Ordinance.
  • Assists in the Department's role of working with the Office of Emergency Management.
  • Utilizes data collection and analysis techniques to evaluate individual programs; submits oral and written reports to management personnel for their consideration and decision-making.
  • Prepares documentation to obtain State, Federal, and private endowment grants and funding requests.
  • Monitors specific or selected aspects of contracts and makes recommendations on the acceptability of program services; serves as a liaison between the contractor and user agency by receiving complaints and resolving problems concerning contract performance or compliance with terms.
  • Consults with a variety of individuals, groups, and committees on program planning, coordination, and evaluation.
  • Collects, records, and evaluates data and prepares statistical and narrative reports and other documents in support of State and federally funded projects and other programs.
  • Develops strategies for complaint resolution in complex issues, analyzes trends/patterns in program areas, and recommends modifications in program practices.
  • Functions in a liaison capacity between the department/agency to which assigned and other departments/agencies and public and private concerns.
  • Contributes to the publication of quarterly/annual program reports and information releases.
  • Drafts proposed legislation as required; reviews and monitors pending and passed Federal, State, and local legislation and evaluates legislation for programmatic impact.
  • Manages special projects through meetings with internal and external groups to ensure compliance with administration policy.
  • Develops special programs countywide to ensure content and process will produce desired results.
  • Sets goals for service delivery and formulates and implements policies and procedures for customer service to ensure effective service delivery.
  • Performs related duties as required.
KNOWLEDGE, ABILITIES, AND SKILLS
  • Considerable knowledge of the program areas related to the department/agency to which the position is assigned.
  • Considerable knowledge of the principles, practices, and techniques of program development, implementation, and evaluation.
  • Considerable knowledge of standard processes involved in procurement and/or contract management.
  • Considerable knowledge of Federal and/or State Grant funding requirements and regulations, as required.
  • Skill in the effective use of information technology, including Microsoft Office programs, specialized County databases, and specific technical IT programs.
  • Ability to prepare, interpret, and evaluate program proposals and modifications.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to deal tactfully, effectively, and equitably with people.
  • Ability to attend meetings or perform work at locations outside the office, if necessary.
Education:Graduation from an accredited four-year college or university with major course work in public or business administration or a related field.Experience: Two (2) or more years of experience in program management or another specialty area directly related to the specific position.*Specialty area defined as experience in program management in permits, inspections, floodplain regulations, or emergency management.Note: For a University or College outside the United States,the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. An Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. Preference will be given to candidates who possess the following:
  • Experience in working within an Inspections and Permits Department.
  • Experience in working with FEMA Floodplain requirements.
  • Experience in working with Emergency Management standards.
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