Program Manager - PROS - Tandym Group : Job Details

A community mental health program is seeking a Program Manager to oversee its Personalized Recovery-Oriented Services (PROS) program. This leadership role involves full operational and clinical oversight of a multidisciplinary program serving adults with mental health conditions through rehabilitation, counseling, and care coordination services.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 40 per week
• Location: Onsite in Suffolk County

Responsibilities:

• Oversee all day-to-day operations of the PROS program, ensuring quality service delivery across CRS, IR, ORS, and clinical components
• Implement standards of care and maintain program compliance with OMH and agency regulations
• Work collaboratively with Quality Management on internal audits and documentation reviews
• Supervise a team of clinical and support staff, conducting bi-weekly supervision and performance evaluations
• Provide staff training on documentation, service provision, and regulatory standards
• Approve timesheets, expense reports, and manage PTO requests
• Oversee documentation for collateral contact, phone calls, and incident reporting
• Develop and execute outreach and referral plans
• Monitor incident reporting practices and ensure timely submissions
• Conduct bi-annual safety inspections and follow up on any facility concerns
• Perform other duties, as needed

Qualifications:

• 3+ years of Clinical experience in a Mental Health setting
• Bachelor's Degree
• Experience in a Supervisory role
• Strong familiarity with OMH regulations and PROS documentation requirements
• Valid NYS Driver's License in good standing
• Must pass background checks and obtain NYS OMH clearance

Desired Skills:

• Licensed Clinical Social Worker (LCSW) and/or Licensed Mental Health Counselor (LMHC)