Program Manager, Launchpad - itrek : Job Details

ITREK launched in 2011 with a mission to empower leaders to engage their networks in meaningful Israel experiences, fostering an understanding and appreciation of Israel's unique culture, diversity, richness and complex reality. More than 25,000 graduate students representing 130 nationalities from schools in the U.S., Canada and Europe have traveled to Israel through itrek. Over the last two years, itrek has expanded beyond graduate school students by piloting Launchpad, a program that connects with mission-aligned leaders and organizations to create Israel Treks for their influential peers and members.

REALITY, now a key part of itrek, has led more than 3,000 influential leaders from diverse backgrounds and sectorsentertainment, policy, social innovation, technology, and moreon life-changing journeys to Israel over the past 15 years. Together, we inspire participants to deepen their leadership skills, build meaningful peer connections, and develop a nuanced understanding of Israel and the region.

The Launchpad Program Manager will have a dual responsibility of relationship building with partners and execution of the Israel Treks. The Program Manager will be responsible for the full lifecycle of the Israel trek, from partnering to create a meaningful itinerary, seamless execution of the Israel Trek and program evaluation. This role requires the ability to be flexible, adapt quickly to changes and work in a fast-paced environment.

Reporting to the Director of Business Development at Launchpad, the ideal candidate has a background in relationship management, program management, is detail-oriented, responsive, and excels in implementing and monitoring processes. The ideal candidate has a growth and learning mindset, a strong connection to Israel and understands the importance of a meaningful trip to Israel. A background in running Israel trips will be extremely beneficial for this role.

• Manages the relationships with itrek Partners through constant communication and regular meetings.
• Oversees the partnership between the key stakeholders, including the trip leaders and the Israeli Tour Operator.
• Serves as the central point of contact to itrek Partners regarding itrek inc. best practices, policies, reimbursements, and other administrative tasks.
• Supports Partner's itinerary design including content and speakers to help them build balanced programs and engaging experiences.
• Periodically travel to Israel to support Israel Treks on the ground to ensure the quality of their execution, and strengthen itrek's reputation with its stakeholders.
• Partner with marketing team to produce Israel Trek materials.
• Provide Israel Trek support in securing air arrangements with US-based travel agent.

3. Israel Trek Follow-up & Program Evaluation: Ownership of the follow-up for each Israel Trek including surveys and partner feedback to assess the program's impact and integrate key findings into future planning.

4. Additional Responsibilities: Perform related Israel Trek and departmental tasks according to the organization's needs.

• 3 - 5 years of partnership development experience, preference for experience in Israel engagement or travel-related programs
• Bachelor's degree required
• Passion for itrek's mission, strong connection to and knowledge of Israel
• Highly skilled in managing client relationships, program management and a solution oriented mindset
• Strong attention to detail, organized, time management and execution skills, including the ability to manage multiple tasks at the same time
• Possess a learning mindset and skilled in testing and tracking ideas, synthesizing learning and developing recommendations
• Self-motivated, undeterred by obstacles or challenges, with a positive can do attitude
• Excellent written and verbal communications skills in English required
• Must be able to work effectively independently and with a team in a hybrid environment
• Ability to adapt quickly to changing needs and concerns
• Willing and able to travel within the US, Israel and abroad
• Proven proficiency with Google Workspace, and comfortable with technology to learn and utilize project management software tools such as Monday.com

• Dynamic and fast growing non-profit organization
• Generous vacation time package including Jewish and American holidays and the ability to leave early for Shabbat and Jewish holidays
• Paid sick leave and parental leave
• High quality Medical, Vision and Dental Plans available
• 5% company match on retirement savings in company 401k

Salary range $63,000 - $75,000; commensurate with experience

ITREK is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law. ITREK is a hybrid work environment with a minimum of two days per week in the office.