Job Title: Program Manager Location: Lawrence Township, NJ 08648 Duration: 12 Months Onsite/Hybrid: 50% onsite Hours: Monday - Friday 8:30am-5:00pm Must Have List: US Speaker Bureau Experience - 1-3 year US Speaker Program Experience - 1-3 year Speaker Bureau Vendor management Highly Preferred: Proficient in Microsoft EXCEL (pivots, vlook ups) preferred Workfront Application (this is a project management tool) Job Description: Purpose/Objective of the Job: Partners with US Marketing and Sales teams to develop Promotional Education Program (Peer-to-Peer / P2P) strategies and tactics in alignment with business priorities. Responsible for the effective planning and execution of P2P programs to support best-in-class HCP customer engagement. Contributes to performance excellence and continuous improvement for P2P marketing programs/tactics. Key Responsibilities and Major Duties: Channel Strategy and Management Channel Strategy
- Maintains an understanding of promotional education trends and CLIENT business priorities in order to identify opportunities to drive business impact
- Provides recommendations to US Brand and Sales matrix teams to guide best-in-class HCP customer engagement
- Conducts or coordinates appropriate analysis to support recommendations and to further enhance P2P knowledge, expertise Budget management
- Collaborates with brand teams to plan and track Promotional Education Program operational budgets
- Develops and manages speaker training budgets to include venue, travel, logistics, vendor fees and HCP honoraria
Promotional Education Program Support Project initiation • Creates/updates, gains alignment/approval for, and manages distribution of speaker program planning documents (series brief) • Initiates HealthSTAR project plan for activation of speaker programs to field force • Provide strategic guidance to stakeholders on the implementation of podium programs/symposia within conferences & congresses • Partner with Speaker Bureau Vendor and podium program/symposia point for submission of all documentation to execute tactic Content Creation • Identifies, drafts, and/or gains approval for speaker training content, pre/post-event communications, and other supporting P2P resources Content Management • Develops and gains approvals on pull-through Promotional Education Program materials, including acting as Champion in Promotional Review of non-core content (such as program invites and recruitment materials) • Manages brand speaker communications regarding training content updates, label changes, etc. • Speaker Training Planning and Execution • Accountable for speaker training planning and execution, including venue coordination, vendor management and logistics, HCP Payments and training records • Delivers stakeholder training to all commercial and medical team participants Speaker Bureau Management • Speaker Training Planning and Execution • Accountable Manages requirements for speaker contracting, conducts analysis for bureau size recommendations/regional allocations, and partners with Field Sales and Medical on nominations/validations for new speakers • Determines fair market value (FMV) and secures legal consultation Manages speaker bureau maintenance and speaker support resources • Manages contracting and logistics vendor partners to ensure availability of speakers and resources to the field (Note: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned. Brand-specific responsibility may change depending on business support needs.) Key Stakeholders/Contacts • Key business partners: Brand Marketing teams, Sales and Sales operations, Home Office and Field Medical Teams • Key matrix partners: Legal, Compliance, Finance • Key external suppliers: Speaker Program Logistics vendors, Agency Partners, Meeting Management vendors Education: Degree/Certification/Licensure: • BA/BS degree. List of Minimum Position Requirements/Competencies: Experience - Responsibility and minimum number of years: • Candidate should possess pharmaceutical industry experience with understanding of Promotional Education Programs; therapeutic area/brand team experience preferred; sales, project management, and/or operations experience also. Competencies - knowledge, skills, abilities, other: • Understanding of Commercial Operations or Strategy • Excellent planning, prioritization, management, and organizational skills • Strong interpersonal and communication skills • Proven track record collaborating with large matrix teams
