Program Manager - Afterschool Program - NEW YORK JUNIOR TENNIS LEAGUE : Job Details

Program Manager - Afterschool Program About New York Junior Tennis & Learning: For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe's legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs. NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids. In addition, NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx. All NYJTL community tennis and after school programs are offered at no cost to its participants. The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court. It believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement. Position Summary: We are looking for an After-school Program Manager to oversee and coordinate the daily operations of NYJTL's out-of-school time programs across Manhattan, Queens, Brooklyn, and the Bronx. Reporting to the Senior Director of After-School Operations for NYJTL's after-school programs, the Program Manager will supervise Site Directors throughout the four boroughs. The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and introduce new programming aimed at enriching youth's developmental experiences. The ideal candidate will be a motivated, organized, and detail-oriented professional with a background in youth development. They should possess familiarity with after-school programs, the out-of-school-time model, and a solid understanding of the requirements set forth by the NYC Department of Youth and Community Development (DYCD) and the Department of Health and Mental Hygiene (DOH). Duties and Responsibilities:

Program Management and Development:

• Manage teams and foster relationships for effective program implementation.
• Travel to 5 or more school/site locations throughout the four boroughs
• Provide regular updates on cluster protocols and procedures.
• Support Site Directors in daily operations, including lesson observation and staff supervision.
• Collaborate with Site Directors to strengthen school partnerships and expand community tennis initiatives.
• Develop engaging, age-appropriate programs with a focus on high-quality curriculum and character education.
• Implement NYJTL best practices and monitor their impact across programs.

Operational Efficiency and Compliance:

• Ensure compliance with health, safety, and educational standards (DOH, DOE, SACC, etc.).
• Conduct regular compliance reviews and maintain adherence to regulatory requirements.
• Facilitate efficient program processes including logistics, supply orders, and transportation arrangements.
• Review and approve timesheets for site directors and staff in a timely manner.
• Assist in budget planning and adherence to allocated budget for program operations.
• Support efforts to increase program enrollment and participation to meet organizational goals.

Team Development, Data Management, and Leadership:

• Hire, train, and support high-performing teams.
• Plan and conduct monthly meetings and training sessions for Site Directors.
• Facilitate professional development opportunities and promote staff engagement.
• Utilize data to inform program decisions and achieve attendance targets.
• Develop effective incentive structures to enhance program participation and staff performance.
• Monitor and report on program performance metrics including enrollment, attendance, youth and staff satisfaction, and compliance rates.

Performs other related duties as assigned to support the efficient operation of the department. Skills/Qualification Requirements:

• Bachelor's Degree required in education, child- youth development, or other relevant discipline preferred.
• Minimum 3 plus years' experience working in After-school programs with Department of Youth & Community Development (DYCD) and Department of Health and Mental Hygiene (DOH).
• Minimum of 3 years' experience in staff supervision
• Ability to work independently and proactively.
• Exceptional project management, organizational skills with attention to detail, and communication skills.
• Strong written and oral communication skills and demonstrated ability to work with flexibility, efficiency and diplomacy with diverse constituent groups.
• Knowledge of DYCD and DOH mandates a plus.
• Must be willing to abide by and maintain the State's qualifications and training requirement for the SACC-License in order to maintain all Agencies regulations.
• Drivers License and ability to travel between boroughs

Location(s): Bronx, Brooklyn, Queens, Manhattan Job Type Full-Time, Exempt, In-Person Salary Range $72,000 - $75,000 Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long-Term Disability
• Flexible Spending Accounts
• 403(b) Retirement Plan

NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.