Program Director - HR Consulting Solutions : Job Details

JOB VACANCY

PROGRAM DIRECTOR

HR Consulting Solutions is a national executive search firm that has been retained by Lifeline Recovery Center to conduct a search for a Program Director for their men's residential campus in Paducah, KY.

ABOUT LIFELINE RECOVERY CENTER

Lifeline Recovery Center is a nonprofit, faith-based addiction recovery program with a mission to restore individuals and families impacted by substance use. At the men's residential campus, Lifeline serves individuals who many have given up on—those navigating incarceration, homelessness, and years of broken relationships. The organization's mission is to help them reclaim their lives with structure, accountability, grace, and support. This is not just work, it's a calling.

POSITION SUMMARY

Reporting directly to the Director of Operations, the Program Director is a high-impact leadership role responsible for the day-to-day operations of the men's residential campus. This individual will oversee programming, supervise a team of up to 15 staff, and help guide a residential population of approximately 70 men through a faith-driven recovery journey. Success in this role means leading by example, upholding standards, and helping both clients and staff grow into the best version of themselves. This is a fast-paced, emotionally demanding role that requires clarity, confidence, discipline, and compassion. The right candidate will demonstrate servant leadership, emotional maturity, and strong boundaries while working alongside clients and staff toward lasting transformation.

KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS

• Provide strong, servant-minded leadership for the day-to-day operations of the men's residential program, ensuring structure, consistency, and alignment with Lifeline's recovery model.
• Supervise, coach, and evaluate administrative, peer support, and volunteer staff, promoting accountability, personal growth, and team development.
• Document formal supervision and provide clear, constructive feedback to enhance staff effectiveness and performance.
• Participate in treatment planning in collaboration with clinical and medical staff to support resident progress and continuity of care.
• Ensure personnel are trained on documentation protocols and performance expectations; monitor for compliance with internal procedures and regulatory standards.
• Maintain oversight of program quality assurance, including service delivery, clinical care, and timely, accurate documentation.
• Set and manage staff productivity expectations, helping the team meet established benchmarks while maintaining quality.
• Establish and nurture effective, therapeutic relationships with residents—adults facing life-controlling addictions—based on trust, structure, and mutual respect.
• Apply individualized strategies and interventions as outlined in each resident's person-centered treatment plan.
• Conduct random room checks, campus inspections, and after-hours searches as needed to maintain a safe and orderly environment.
• Lead by example in maintaining a clean, presentable, and professional campus at all times, including grounds, facilities, and vehicles.
• Uphold high standards of fiscal stewardship by managing program budgets and resources responsibly, seeking cost-effective solutions and eliminating waste.
• Embrace public speaking and represent Lifeline Recovery Center at community events and outreach opportunities.
• Serve as a consistent, calm, and confident leadership presence in a high-responsibility, fast-paced environment.
• Navigate challenges with diplomacy, negotiating, mediating, and advocating for residents while maintaining accountability.
• Demonstrate cultural awareness and sensitivity in all relationships and programming.
• Accurately gather, organize, and report data on service delivery, treatment progress, and program outcomes.
• Remain adaptable and committed to continuous improvement; perform additional duties as assigned in service of Lifeline's mission.
• Other duties as assigned.

MINIMUM EDUCATION, COMPENTENCIES AND SKILLS

• Bachelor's degree in psychology, social work, or related field OR a high school diploma or equivalent with at least five (5) years of experience working in addiction recovery
• Exceptional verbal and written communication skills, with the ability to engage, present, and lead with clarity and professionalism.
• Committed to maintaining the highest level of confidentiality and ethical discretion.
• Sharp critical thinker with a solutions-oriented mindset and sound judgment.
• Thrives in a fast-paced environment, and adept at juggling multiple priorities, staying organized, and meeting tight deadlines.
• Skilled in navigating conflict with maturity, diplomacy, and a goal of resolution and growth.
• Collaborative leader and reliable team player who builds trust across departments and staff levels.
• Meticulously organized with an eye for detail and a knack for keeping systems running smoothly.
• Flexible and adaptable in the face of shifting priorities, diverse personalities, and unpredictable circumstances.
• Strong delegator and task manager who knows how to match the right person with the right job at the right time.
• Able to assess complex situations quickly and respond with calm, confident decision-making.
• Proactive and resilient, excelling under pressure without losing sight of mission or momentum.
• Consistently meets deadlines and follows through on commitments with excellence.
• Demonstrated success managing multiple projects simultaneously, from concept to execution.
• Well-versed in business and leadership fundamentals, including budgeting, team coordination, and strategic planning.
• Proven ability to lead teams with integrity, accountability, and a motivating presence.
• Strong planner and follow-up expert who ensures nothing falls through the cracks.
• Proficient in Microsoft Office and comfortable navigating a variety of digital systems and platforms.
• CADC, TCADC, LCADC or related clinical counseling credentials heavily preferred
• Familiarity with CARF standards and person-centered treatment planning strongly favored

WHAT WE'RE LOOKING FOR

• A confident and steady leader who can make hard calls with heart
• Mission-driven, with a desire to serve the lost, the broken, and the overlooked
• Emotionally mature, not prone to drama or insecurity
• Highly dependable, modeling punctuality, appearance, language, and conduct
• Solution-oriented - you bring answers, not just problems
• A servant leader, willing to clean baseboards or carry groceries if the team needs it
• Spiritually grounded, aligned with a faith-based program that emphasizes healing through accountability and love

WORK ENVIRONMENT & SCHEDULE

• Full-time position, primarily weekdays, with some evenings or weekends required
• Occasional travel required
• Physical requirements include walking campus grounds, bending, lifting, and facility checks

BENEFITS OF WORKING WITH US

• Competitive Compensation
• Medical, Dental, and Vision Insurance
• Generous PTO (Paid Vacation, Sick Leave, and Personal Days)
• 401(k) with 3% company match