Program Director - Euclid Glenmore - Lantern Community Services : Job Details

Classification:

Exempt

Reports to:

Vice President

Location:

Euclid-Glenmore, Brooklyn

Job Status:

Full-time (Mon-Fri. 9-5pm, hours may vary)

Salary:

$85,000 - $95,000

Position Type:

This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency.

Euclid-Glenmore is a new development in East New York, Brooklyn, offering 81 supportive housing units to single adults exiting homelessness, funded by the Department of Health & Mental Hygiene.

Program Director (PD) Responsibilities:

The PD requires a thorough understanding of service delivery concepts, mental health systems, supervisory and administrative skills, and the ability to coordinate services effectively. Key skills include decision-making, attention to detail, strong communication, and computer literacy.

The PD supervises the Assistant Program Director and Program Associate, ensuring high-quality services that support housing stability and meet regulatory standards. They foster a positive, inclusive, and professional team environment emphasizing diversity, equity, and justice.

Essential Functions:

• Provide clinical supervision and coaching to staff.
• Promote professional development and review documentation standards.
• Conduct chart reviews and analyze dashboard data to track outcomes.
• Develop policies, tracking tools, and strategies for quality and accountability.
• Assist in developing treatment plans and safety assessments.
• Facilitate community resource referrals and partnerships.
• Implement supervision and reporting systems to meet standards.
• Support harm reduction approaches and staff training needs.
• Engage residents through visits, outings, and appointments.
• Collaborate with property management and support services to maintain housing stability.
• Coordinate with other departments for reporting and quality improvement.
• Develop community groups and programming.
• Manage staff hiring, training, and disciplinary actions.
• Lead staff meetings and crisis response efforts.
• Oversee incident reports and follow-up procedures.
• Manage daily program operations with the Assistant Program Director.
• Complete all required reports.

Education and Experience:

• MSW or MHC degree; license required within 1 year.
• Preferred: LMSW or LMHC.
• Minimum five years supervisory experience in social services.
• Experience with supportive housing, mental health, and substance use populations.
• Knowledge of relevant funders' regulations and standards.
• Strong clinical, interpersonal, and communication skills.
• Experience with databases and documentation.
• Commitment to diversity, equity, belonging, inclusion, and justice.

Preferred Experience:

• Managing property management relationships.
• Fiscal management and budget oversight.
• Experience with evidence-based models like Motivational Interviewing.

Work Environment & Physical Demands:

The role operates within a supportive housing setting, serving individuals with complex health and mental health needs. Physical activities include standing, walking, sitting, and other movements, with specific vision and lifting requirements.

Notes:

Lantern Community Services values diversity and inclusivity, welcoming individuals of all backgrounds and characteristics.

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