Program Director -4445 - ZipRecruiter : Job Details

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people should be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Qualifications (education, professional certifications or licenses, experience)

• Master's degree or bachelor's with supervisory experience and experience assisting individuals access government benefits
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment

Essential Duties and Responsibilities

• Oversee all program components, including staff, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program
• Supervise three or more contracts or over 20 employees in the program
• Recruit, train, and supervise assistant directors, coordinators, and direct service staff
• Administer personnel policies and procedures
• Develop regular communication with contract managers for supervised programs and act as a liaison with funding sources
• Ensure all programs meet contractual goals and reporting requirements
• Monitor program progress and submit all required reports to funding sources, including government and private sources
• Submit internal progress reports to Department Vice President and/or Assistant Executive Director regularly
• Plan and develop budgets, working with fiscal staff to ensure timely collection of payments
• Monitor fiscal expenses and analyze fiscal reports monthly
• Prepare proposals for program development, expansion, and continuation in coordination with the Department Director
• Hold monthly supervision meetings and group meetings as necessary
• Act as a link between administrative, fiscal, and program staff
• Monitor staff performance through case reviews and observations
• Participate in agency events and encourage staff involvement
• Serve as a liaison with the community, including local community districts
• Perform additional duties as assigned

Program Specific Responsibilities:

• Secure FDC Credentials within 6 months
• Attend mandated trainings offered by DYCD and BronxWorks
• Participate in community board and other meetings as needed
• Conduct outreach for the program and agency
• Provide case management services when staff are short
• Coordinate activities for clients, such as pantry, educational, and recreational services
• Work weekends and evenings if necessary
• Ensure all contract requirements are met

Skills/Abilities:

• Strong communication, presentation, and leadership skills
• Ability to analyze client data and outcomes
• Excellent organizational skills
• Proficient with computers and able to lift up to 10 pounds occasionally
• Able to stand, walk, sit for long periods, climb stairs, and travel within NYC and nearby counties

Background Information on BronxWorks and Office/Program:

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community.

BronxWorks is committed to building an inclusive organization grounded in respect. We are an equal opportunity employer and provide reasonable accommodations to qualified candidates and employees. We encourage applications from all qualified applicants regardless of race, creed, gender, sexual orientation, disability, veteran status, or other protected characteristics. For accommodations during the application process, contact [email protected].