PROGRAM COORDINATOR -YAWP - SCO Family of Services : Job Details

Job Category: Management

Requisition Number: PROGR004107

Full-Time

Salary: $85,000 USD per year

Location: Jamaica, NY 11432, USA

Specific responsibilities:

• Program Coordinator will report directly to the Program Director.
• Train, manage, and support all staff under his/her supervision.
• Ensure all tracking systems and documentation by team meet standards and expectations and are up to date.
• Assist Therapeutic Case Managers in ensuring the highest level of quality in services including but not limited to organization and facilitation of case planning conferences, comprehensive assessments and transition plans, referral to appropriate parties for post-release services, monitoring attendance, achievement and progression, and reporting of weekly outcomes.
• Assist with strategic planning with regards to community-based outcomes and support, including the development of transitional plans, when necessary, and monitoring the progress on those plans.
• Interface with agency business departments: IT, HR, Business Operations, Finance, QI, Central Administration.
• Establish and maintain strategic partnerships with community partners and attend internal and external meetings that focus on community-based outcomes.
• Assist Community Support Specialist in identifying and completing tasks including but not limited to court attendance, case record review and maintenance, DOC Transition Plans, and facilitation of assigned curriculum to clients.
• Ensure the integrity of the program, communicating with the NYC Department of Education and the Department of Corrections on jail and community-based program progress.
• Ability to recognize problematic behaviors, while cultivating empathy, solving problems, and delivering the required supervision to staff.
• 35 hours a work week; Flexibility for evening and weekend coverage

Qualifications:

• Bachelor's Degree in Social Work, Psychology, Sociology, Education or Human Services Field and 8 or more year's prior experience working with young adults ages 18-21 in a social service setting;
• Or a Master's Degree in Social Work, Psychology, Sociology, Education or Human Services Field with 3 or more years prior experience working with young adults ages 18-21 in a criminal justice setting.
• Ability to obtain Department of Corrections clearance and work within the constraints of facility guidelines. Including lock downs and personal screenings, this can be changed at the discretion of the Department of Correction.
• Good Microsoft Office and Database skills.
• Good verbal and written communication skills required. Bi-Lingual a plus.

• Good organizational and time management skills, with the ability to work on own initiative and under pressure.
• The ability to manage, motivate and represent young adults at a variety of levels.
• Ability to create and sustain a learning environment in which the safety and the welfare of young and vulnerable adults are paramount.
• High levels of drive, determination and commitment.
• Excellent team working skills.
• Excellent oral and written communication skills and a capacity to work with a wide range of people.
• Ability to act under own initiative and constantly strive to deliver excellence and creativity in your work.
• Analytical skills - proven ability to deal with complex issues and make them.
• Ability to prioritize urgent issues whilst achieving outcomes to agreed deadlines.
• An uncompromising approach to outstanding customer service.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.