Program Coordinator - Agency With Choice - The Arc Of Chester County : Job Details

POSITION: Program Coordinator - Agency With Choice Full Time Position The Arc of Chester County is a non-profit organization dedicated to advocate, educate and provides services to empower individuals with disabilities and their families to enhance the quality of their lives. Join our team, and become a part of an agency that's provided these important services for over 70 years! POSITION SUMMARY The Agency with Choice Program (AWC) is a service that makes it possible for people with intellectual and developmental disabilities to self-direct the supports they need in order to remain at home or live independently in the community of their choice. The Program Coordinators:

• Establish and maintain a professional partnership with both internal and external stakeholders including participants, families, volunteers, Support Service Professionals, teams and etc.
• Prepare documentation for ISP meeting and team meetings.
• Attend annual ISP meetings and other team meetings in the participant's home and/or community, as required.
• Provide and document onboarding, annual and ongoing training to the participant's volunteers and staff.
• Collect records and review progress notes and service notes for accuracy and completion, and submit for filing or corrective action.
• Verify and approve services rendered in accordance with billing requirements.
• Oversight and approval of staff time worked in accordance with Electronic Visit Verification compliancy.
• Track service utilization as outlined in the ISP to document, monitor and ensure the utilization of all services is occurring as written in the ISP.
• Serve as Incident Management point person for assigned participants.

REQUIREMENTS:

• Minimum of Associate's degree, and at least 2 years working in customer service/ human services position.
• Current and valid driver's license & driving record as per The Arc's Safety Policies and Procedures.
• Excellent organizational, interpersonal, communication and writing skills required.
• Ability to work independently, to set priorities and follow through on details.
• Strong written and oral communication skills.
• Strong computer skills and technology skills.
• Experience coordinating and working with volunteers.
• Ability to problem-solve and to identify issues and concerns that may arise.
• Capable of gathering all required data collection pertaining to issues/concerns and service provision.

The Arc has been providing service to the Chester County community for over 70 years. We offer free benefits including medical insurance, life insurance and long-term disability. Through our cafeteria plan, you are also eligible for dental, vision options, STD and more! The Arc of Chester County is an Equal Opportunity Employer and a drug-free workplace, and complies with ADA regulation as applicable.