Program Assistant - UNITY HOUSE OF TROY : Job Details

Position is eligible for a $750 sign on bonus New Administrative position at Northeast Career Planning a division at Unity House of Troy. If you enjoy working with a variety of people and have great organizational skills, please apply! Responsibilities: Welcomes visitors and program participants maintain sign in sheets and control visitor flow. Answer and direct incoming calls with professionalism, accuracy, and empathy. Collect and verify client information, including insurance cards during initial contact and intake. Conduct Customer satisfaction calls (participants and businesses) and make appointment confirmation calls. Schedule appointments for employment assessments, workshops, and follow-ups across multiple programs. Provide administrative support to all program staff, including preparing materials, forms, and packets and case record hard files. EHR data entry required for program tracking and reporting. Maintain organized digital and physical filing systems. Acts as the back up for Interpreter Services as needed. Scan and upload client documents in accordance with agency policies and funder requirements. Ensure proper labeling, secure storage, and accessibility of scanned files. Monitor and order office and program supply as needed. Track inventory and ensure timely replenishment of materials. Process invoices and purchase requests in accordance with agency procedures. Requirements: Must have a high school diploma. Associate degree preferred. 1-2 years of administrative experience, preferably in employment services or human services. Valid NYS driver license. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite and document scanning software. Experience with Electronic Health Record Systems preferred. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Excellent communication and interpersonal skills. Benefits: Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year); and 56 hours of NYS Sick Leave; and 10 paid holidays plus 2 floating holidays; as well as major medical leave. Medical/dental/vision/life insurance, and 403b contributions after one year. Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place. Come work for an agency that cares about their employees and community! Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve. As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception. Join us in making life better for people living with disabilities.