Program Analyst - City of New York : Job Details

Job Description

IF YOU ARE HIRED PROVISIONALLY IN THE ADMINISTRATIVE STAF ANALYST TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.

The Department of Homeless Services is comprised of 2,000 employees andwith an annual operating budget of over $1 billion. DHS is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing.

The Department of Homeless Services (DHS) plans to address the emergency needs presented by the influx of families and individuals to NYC who are seeking asylum. The Sanctuary Oversight division will oversee provision of many of the specialized service needs to the number of families and individuals seeking asylum who are requesting DHS services. The Sanctuary Oversight division is charged with the oversight of all directly operated and contracted facilities that house asylum-seekers. Specifically, the division is responsible for the oversight and contract monitoring as well as social services delivery at the 60+ shelter locations, both contracted and non-contracted.

The Department of Homeless Services is recruiting for two (2) Administrative Staff Analysts, NM-I to function as Program Analysts for Shelter Operations, who will:

- Oversee the shelter operations and social services provision within the assigned portfolio consisting of 10+ shelter sites. Ensure that providers are in compliance with operating standards of the agency, city, and state regulations. Review and analyze all related documentation/records/reports; identify deficiencies in shelter operations and social service provision and documentation and provide guidance to providers in how to correct those deficiencies via completion of Monitoring Instruments and Corrective Action Plan notices. Provide reports to the Program Administrators and Executive staff.

- Perform workforce planning analysis and provide guidance to the not-for-profit providers regarding establishing short/long term operational staffing goals. Analyze requests and make recommendations for achieving best results.

- Conduct bi-annual monitoring visits and special site visits to contracted shelters assigned to their portfolio to ensure that all agency requirements are applicable, and that city, state and federal regulations are met.

- Direct the design and implementation of performance measurement standards by performing comprehensive analysis, review and approval of operating budgets, invoices and financial plans. Complete Annual Passport Evaluations for all contracts.

- Develop and maintain constructive relationships with shelter directors by conveying/receiving information to assure all information is reliable and comprehensive.

- Conduct reviews/analyses of client case histories, evaluate service plans, and critical files to ensure that the case documentation meets all agency requirements, and report findings to the Program Administrator and Executive staff.

- Assist in developing Requests for Proposals (RFP's) and read/rate proposals that are requested by DHS for the operation/management of shelters for homeless families. Will provide input regarding the efficacy of proposed budgets as part of the RFP.

- Participate in weekly meetings with Associate Commissioner, Assistant Commissioner, and Program Administrators.

Hours/Schedule: Monday Friday 9am 5pm

Work Location: 33 Beaver St. New York, NY 10004

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in 1 above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.