Program Administrator Respite Program - Unison Behavioral Health Group : Job Details

Program Administrator-Respite Program Position Overview: Unison Health's Respite Program is dedicated to supporting caregivers of youth with behavioral health needs by providing high-quality, temporary relief services. We work closely with care coordinators, providers, and families to ensure a seamless, compassionate, and impactful experience for all involved. Position Summary: The Program Administrator supports the operations of our Respite Program, which provides vital services to caregivers of youth with behavioral health needs. This position plays a key role in onboarding new respite providers, ensuring compliance with program standards, and helping communicate the value of respite services to the community. Education/Experience/Other Requirements:

• Associate's degree required; Bachelor's Degree preferred.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong attention to detail with the ability to review and verify documents accurately.
• Excellent written and verbal communication skills; comfortable speaking at public events.
• Data-driven mindset with the ability to analyze and present program metrics clearly.
• Customer service-oriented, organized, and able to manage multiple priorities.
• Must have excellent customer service skills.
• Must be proficient with computer operations and various software packages such as Excel and Word, Power Point. Depending on the area clinical documentation systems or financial systems are also required.
• Must be able to work under stress with frequent interruptions.
• Must be able to follow complex instructions and think logically in following instructions and procedures.
• Must be able to work independently and make independent decisions when situations warrant such action.
• Must be able to maintain confidentiality.
• Must be able to work with ill, disabled, emotionally upset and at times hostile individuals.
• Must be able to work evenings, weekends or alter work schedules to meet department needs.

Primary Duties:

• Facilitate the onboarding process for new respite providers, ensuring all required documentation is collected and verified.
• Support the Director in preparing for program reviews, audits, and data presentations.
• Prepares correspondence as requested.
• Sends initial notices and reminders to members as required.
• Collects data, prepares reports and identifies patterns and trends.
• Maintains site specific programmatic needs such as credit cards, cars, paperwork etc.
• Support the Director in various administrative and strategic initiatives as needed

Why Join Us? Unison Health is committed to improving the lives of children and families across our community. As a Respite Program Administrator, you will be an integral part of a team that values compassion, innovation, and excellence. Your work will directly impact caregivers and the youth they support, helping to strengthen families and communities. Unison also offers: Nine paid holidays Medical, dental and vision insurance, short and long-term disability plans and life insurance 403b retirement plan that includes a base and match On-site education and training Tuition reimbursement Generous PTO starting day one HSA with employer contribution EOE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.