Production Support Engineer MSRT Platform/Infrastructure - Randstad : Job Details

\r\n\r\n \r\n\r\n. As a Production Support Engineer on the MSRT Platform/ Infrastructure team, your responsibilities will include:\r\n\r\n\r\n\t\r\n\t. Application Operations & Stability:\r\n\r\n\t\r\n\t\t\r\n\t\t. Adhere to and utilize internal application production support standards, tools, and processes for daily operations.\r\n\t\t\r\n\t\t\r\n\t\t. Manage and maintain the primary customer-facing application environment, including responsive web applications and platforms with mobility support.\r\n\t\t\r\n\t\t\r\n\t\t. Proactively go through tickets, performing incident and problem resolution, and conducting in-depth root cause analysis of outages.\r\n\t\t\r\n\t\t\r\n\t\t. Liaise closely with development teams to understand why there is a problem and collaboratively drive application stability.\r\n\t\t\r\n\t\t\r\n\t\t. Deploy application updates, with a strong focus on using Ansible for deployments.\r\n\t\t\r\n\t\t\r\n\t\t. Audit and review infrastructure capacity, planning and i...Support Engineer, Infrastructure, Production, Support, Platform, Engineer, Technology, Staffing