Production Mailroom Supervisor (Night Shift) - Onsite - Broadridge Financial Solutions : Job Details

Manages the Client Mail Room (Insertion/ Manual) teams in Coppel, TX, ensuring that all work produced meets or exceeds Broadridges client expectations and is completed within our SLAs. Maximizes productivity, efficiency and quality by working with all internal clients and external vendors. This will include but is not limited to Account Management, Quality Control, Print, Randstad, PGS, Logistics and Technical Support. Ensure that all equipment problems are addressed with the appropriate vendor (e.g., Blue Crest, & Tech Support) on a timely basis. Ensure that downtime is documented correctly for each instance of downtime. Coordinate with all departments, ensuring that all materials are printed and shipped in accordance with our client commitments/deadlines. Work with management to review expected volumes and identify appropriate staffing levels. Assist manager in communicating staffing requests to temp agencies to ensure night shift temp requirements are met. Work with management to d...Night Shift, Technical Support, Supervisor, Production, Mailroom, Staffing, Retail