Production Coordinator- Hardware Tech/Event Support - Apex Systems : Job Details

The Production Coordinator (Hardware Tech/Event Support) will assist in the full life-cycle management of all 1st party development hardware assets (debug/development kits), including managing, ordering, tracking, allocating, repairing, inventory auditing and retirement. Additionally, they will assist the larger event support team in the deployment of gaming hardware at both internal and external events. They may also be asked to supervise small projects in support of the larger hardware/event management team.

Responsibilities:

• Assist in the provisioning of dev hardware for developers and production teams
• Track dev hardware in an inventory tracking database
• Assist with dev hardware repairs and returns
• Provide and maintain hardware at onsite and offsite events
• Serve as the first point of contact regarding development software: XDK, first party neighborhoods , recovery processes, firmware updates, whitelisted profiles, etc.
• Assist with the user management of large enterprise software systems (Adobe, Autodesk, etc.)
• Assist in the planning, setup and break-down of gameplay hardware for events of all sizes
• Perform other duties, as assigned

Requirements:

• B.A. or B.S. in Computer Science/Entertainment-related area, or equivalent work experience
• Demonstrated ability to manage multiple projects and meet deadlines
• Demonstrated success working in a team-based environment, interfacing with multiple departments throughout an organization
• Strong working knowledge of most popular console platforms and related peripherals and PC software/hardware
• Two plus years in the video game industry, preferably in interactive software publishing
• Must be willing and able to travel internationally for event support
• Demonstrated ability to define a problem, challenge, or opportunity and formulate methods to resolve problems or capitalize on opportunities
• Ideal candidate will be both tech savvy and also able to serve as a personable 'host' at gameplay events

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.