Product Technical Program Director - Dexcom Inc. : Job Details

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes.

Summary:

This position is required to work onsite in our San Diego, CA HQ. A successful Product Technical Program Director will need to be regarded by their peers and management as a motivating and engaging leader for team members from multiple functional backgrounds regardless of the reporting relationships, be an established strong communicator, and have a track record of making sound decisions and asking tough questions. The director will also have proven experience driving sound programmatic and technical decisions on complex programs with strong software and hardware elements and solid domain expertise that can be applied directly to or be transferrable to the Continuous Glucose Monitoring space. Additionally, an effective Product Technical Program Director will possess the acumen needed to exercise good judgement in the best interest of the business and resolve disconnects between competing priorities by balancing multiple stakeholder requirements.

Essential Duties and Responsibilities:

• Provide leadership for major program cross-functional core teams driving new product development programs from concept to FDA filing and commercialization. Products are complex and cross-disciplinary including software (mobile application, web-based applications, cloud data) and hardware (mechanical, electrical, firmware, electrochemistry, algorithm) components requiring feasibility, development, integration, verification and validation.
• Serve as lead R&D resource for Hospital GM to help arbitrate new technical issues that arise within the hospital business. Serve as the technical lead for the hospital business.
• Define the program scope and gain cross-functional alignment to deliver business-critical programs to the market in collaboration with marketing team and senior/executive leaders.
• Working with Product Management, resolve product tradeoffs decisions and manage internal risks and external uncertainties. Lead and document key decision making within the team's scope.
• Establish vision, direction, and structure to the cross-functional and cross-disciplinary core teams. This includes controlling scope, driving recommendations from SMEs.
• As part of key stakeholder management, regularly communicate strategy, recommendations, and program updates to functional and executive leadership, driving management decisions where needed.
• When assigned, partner with a program/project manager in developing and executing against appropriate schedules, budgets, and resource plans, as well as assess risk and implement effective mitigation strategies.
• Create a cohesive and collaborative team culture by addressing intra-team conflict promptly, ensuring mutual accountability, removing organizational barriers, and facilitating strong communication and trust.
• Develop and mentor core team members and serve as an advisor regarding tasks, projects and operations. Evaluate and provide candid feedback to personnel, including for their mid-year and annual performance reviews.
• Build and influence best practices and standards of decision making and program execution.
• Continually develop oneself by staying up-to-date with current and emerging technologies related to medical device design, materials, clinical practices, and scientific literature to understand customer requirements and trends in the industry.

Required Qualifications:

• 8+ years of experience providing work direction and leadership to people and teams including some tenure leading larger programs (30+ contributors).
• Direct experience with complex medical device products utilized in the hospital setting.
• Demonstrated successful leadership of a complex program with strong technical elements requiring Minimum Viable Product and rapid learning design cycle approaches.
• Technical expertise across disciplines and a passion for integrating components into a system.
• Experience with both stage-gate based product development frameworks and software development principles including agile frameworks (Scrum, Kanban, Lean, SAFe, etc.).

Preferred Qualifications:

• Experience working in the Medical Device industry as well as knowledge of the industry practices, techniques, and standards including a proven ability to both understand and work effectively within a Quality System that is compliant with FDA regulations related to Design Control.
• Excellent communication skills with the ability to convey technical and business information clearly and effectively through informal and formal documents, reports, and presentations.
• Experience in management of a functional group with direct reports, including hiring, employee performance management and budget management.
• Experience working with Portfolio Project Management (PPM) tools such as Planview and Daptive.
• Experience managing stakeholders: working effectively to drive critical program decisions and resolve competing stakeholder interests.

• Typically requires a Bachelors degree in a technical discipline, and a minimum of 15+ years related experience or a Masters degree and 10+ years equivalent industry experience or a PhD and 7+ years of experience.

The annual base salary range for this role is $172,400 to $287,300. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand.

DexCom, Inc. is a company that develops, manufactures, and distributes continuous glucose monitoring systems for diabetes management.