Product Reliability Engineer - HashiCorp Boundary - HashiCorp : Job Details

Product Reliability Engineer - HashiCorp Boundary

HashiCorp

Job Location : New York,NY, USA

Posted on : 2025-05-08T00:45:07Z

Job Description :

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About the team

HashiCorp Boundary aims to provide a seamless, just-in-time remote access experience for customers to their infrastructure and other web applications without having to worry about passwords, certificates or other credentials. Boundary is offered as a Cloud platform and this role will be part of the Boundary Enterprise Enablement team whose primary focus will be scale and reliability to enable hypergrowth among medium and large enterprises.

What you'll do (responsibilities)

As an engineer on the Boundary Product Reliability team, you will:

  • Develop a deep understanding on how customers use Boundary Cloud and enhance their experience through reliability
  • Drive service reliability by developing tooling that enables metric visibility using SLIs, SLOs, and SLAs
  • Champion incident management processes that directly impact customer experience
  • Reduce the operational overhead of HashiCorp Boundary product and leverage data to understand the largest source of reliability risk
  • Deploy, manage, monitor a large scale Boundary Cloud
  • Predict our future failures and work proactively to mitigate them
  • Have a passion for developer productivity to make other engineers lives better
  • Empowering engineers to troubleshoot their own issues by developing tools, frameworks and guardrails for safety
  • Advocate and implement reliable design patterns (circuit breakers, graceful degradation, Zero-Downtime Upgrades etc.)
  • Partner with the broader HashiCorp organization to learn from incidents through a blameless postmortem process
  • Collaborate across teams to improve our tools based on experiences found from running our own software in production
  • Participate in a 24/7 on-call rotation that supports our production services

    • What you'll need (basic qualifications)

  • 5+ years of handling production applications at scale: Backend applications written in Golang, Databases, Observability, and AWS Primitives
  • Strive for quality through maintainable code and comprehensive testing from development to deployment
  • Clear communication skills while remaining empathetic and kind
  • An eagerness to learn through humility and reflection
  • Experience debugging performance bottlenecks for live services and database systems
  • Led or participated in incidents through incident management tools like incident.io, pagerduty, etc

    • What's nice to have (preferred qualifications)

  • Working knowledge of industry best practices related to information security
  • Working knowledge on AWS Aurora or postgres, Nomad or other orchestration platforms, Traefik or other load balancing technologies
  • Experience or willingness to conceive, document and advocate for best practices

    • Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

    $151,300 — $178,000 USD

    The base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:

    $126,100 — $148,300 USD

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    Life at HashiCorp

    HashiCorp, an IBM company is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

    At HashiCorp, an IBM Company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

    HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

    HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to [email protected]

    We comply with all laws and regulations set forth in the following posters:

    Note: some benefits may differ from one country to another.

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