Product Quality Assurance - Test Lead - Eli Lilly : Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Come build the next generation of Software Engineering, so we can reach and support more patients digitally!

Lilly's mission is to develop and maintain software products that meet the needs and requirements of both our internal and external customers. This typically involves a combination of activities such as gathering and analyzing user requirements, designing, and implementing software solutions, testing, and debugging code, and maintaining and improving the performance and reliability of the software over time. The goal of software engineering at Lilly is to create high-quality, reliable, and effective software utilizing cutting edge methodologies and integrations to solve Lilly's real-world problems and provide value to our customers.

What You'll Be Doing

As a Product Quality Assurance Test Lead, you will be responsible for planning, coordinating, and managing testing efforts to ensure the quality, reliability and on-time delivery of our software products.

You will work closely with developers, product managers, and other QA engineers to identify testing requirements and implement effective testing strategies. You will apply your expertise to help us accelerate the delivery of high-quality software while reducing manual testing efforts and ensure seamless production deployments, and trouble-free integration of solutions. Very importantly, you will also anticipate post-production issues once solutions are in the wild due to technology or environmental changes and work with support teams to address such issues before they become showstoppers. Additionally, you will be responsible for implementing the Quality Engineering Strategy to enhance Test Efficiency & Speed by using various Test Automation techniques across the Products.

The Primary Position Responsibilities are as follows:

• Test Planning and Strategy
• Develop and document the test strategy and plan in alignment with project goals.
• Define testing objectives, scope, deliverables, and success criteria.
• Identify the types of testing required, plan resources, schedules, and tools required for testing activities.
• Test Execution Management
• Oversee the preparation and execution of test cases, ensuring thorough coverage of requirements.
• Monitor the progress of testing activities and ensure adherence to the plan.
• Manage defect tracking, reporting, and resolution processes.
• Test Automation Leadership
• Oversee the design, development, and maintenance of test automation frameworks.
• Ensure a balanced approach between manual and automated testing based on the project's needs.
• Advocate for continuous integration and testing in the CI/CD pipeline.
• Communication and Stakeholder Collaboration
• Serve as the primary point of contact for testing-related queries from project stakeholders.
• Provide regular updates on test progress, metrics, and results to project managers and stakeholders.
• Collaborate with developers, business analysts, and product owners to ensure clarity of requirements and test coverage.
• Escalate critical issues or risks to appropriate stakeholders promptly.
• Risk and Issue Management
• Identify potential risks in the testing phase and develop mitigation strategies.
• Track and manage critical issues, ensuring they are addressed before release.
• Work proactively to resolve bottlenecks or dependencies impacting testing.
• Reporting and Metrics
• Define and monitor key performance indicators (KPIs) for testing, such as defect density, test coverage, and test execution rates.
• Generate and present detailed test reports highlighting progress, risks, and quality trends.

What You Should Bring

• Excellent communication, interpersonal, and team building skills and the ability to work effectively across multiple business and technical teams.
• Proven experience as a Test Lead having managed end to end Testing Lifecycle.
• Attention to detail and ability to identify, isolate and document defects.
• Strong knowledge of SDLC/STLC, Agile practices and experience with Agile planning tools (e.g., Jira).
• Proficiency in testing tools, automation frameworks, and scripting languages.
• Strong ability to motivate, guide, and resolve conflicts within the team.
• Clear and effective communication with technical and non-technical stakeholders.
• Ability to align testing efforts with business goals and deliverables.
• Quick decision-making to address challenges during the testing lifecycle.
• Experience with test management tools (e.g., TestRail, XRay, Qtest, Quality Center) and test automation frameworks (e.g., Selenium, Cypress, Puppeteer, Playwright).

Basic Qualifications

• BS degree in computer science, Computer Engineering, or related discipline
• 8+ years software quality assurance experience
• 5+ years of experience working as a Test Lead

Organization Overview

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Lilly's Software Product Engineering (SPE) organization is focused on building software platforms to accelerate our ability to reach and support patients, digitally. This organization is powered by software engineering experts that solve challenging problems around patient engagement and drug discovery with code.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,750 - $145,200. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.