Product Operations Lead | Hoboken - Lululemon : Job Details

Overview

Product Operations Lead | Hoboken at lululemon

Role description includes leading store product operations and inventory management as part of the store leadership team, with responsibilities for inventory shifts, back of house (BOH) operations, and delivering a world-class guest experience when on the sales floor.

Job Summary

The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all BOH product operations, and ensure both the floor and BOH are stocked and well-organized. They provide input to team member performance evaluations, contribute to store hiring decisions, and act as Supervisor on Duty (SOD) while leading inventory shifts. They oversee and deliver a world-class guest experience when scheduled to work on the floor.

Core Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

Qualifications

Eligibility

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods

Schedule/Availability

• The work schedule can vary based on store needs
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
• During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members

Experience

• 1 year of work experience
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology
• Experience in leading, mentoring, delegating or process implementation with others

Job Assets (Nice to Have)

• Education: High school diploma/GED/equivalent, or above
• Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports to inform action
• For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Adaptability/Agility: Navigates uncertainty in a fast-paced environment
• Leadership: Leads and inspires others; develops and directs people
• Collaboration and Teamwork: Works productively with others to achieve goals
• Decision Making/Problem Solving: Identifies opportunities for improvement; makes effective decisions
• Planning and Organizing: Plans and organizes work to align with priorities
• Interactive Communication: Conveys information effectively when interacting with others

Work Context

• Work involves moving through the store, with varying environments including front-of-house and back-of-house settings
• Work is done as part of a team or on occasion independently, using computers or other devices
• Occasional lifting of up to 30 lbs and/or use of ladders to reach materials
• For experiences stores with food/beverage service: may involve use of kitchen equipment and exposure to heat

Compensation & Benefits

Base Pay Range$24.00 - $27.61/hour, subject to minimum wage in the location

Target Bonus$2.00/hour

Total Target Base Pay Range$26.00 - $29.61/hour

lululemon's compensation offerings are pay-for-performance and may vary by location, knowledge, skills, experience, and internal equity. Eligible for our bonus program where applicable.

Additional benefits include health/dental, paid time off, retirement plan matching, employee discount, fitness/yoga classes, parenthood top-up, development courses, and people networks and mentorship programs. Some benefits may have eligibility requirements and can change over time.

Notes

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail