Product Manager, Mercury Controllers - ASSA ABLOY Group : Job Details

Overview

As a Product Manager of Mercury Controllers, you will drive the overall success for a world leading access control platform. You will drive requirements and investments with key stakeholders and own the product's virtual P&L all while driving commercial, technical and customer alignment.

About the Role

You will identify market problems, collect and document customer needs, analyze the competitive landscape and work with physical access control system partners (OEMs), regional product marketing and key commercial leaders within Mercury to develop product strategies and roadmaps, document market and product requirements and drive product definition into Mercury's new product introduction (NPI), innovation and sustaining development processes. You will have end-to-end ownership of Mercury controllers while collaborating with other product line owners across controllers, readers, tools, credentials and mobile to create better-together value propositions that delights customers and partners.

Responsibilities

• Develop a strategic vision aligned with business priorities and aspirations.
• Drive innovation and differentiation for your products by understanding customer and market problems, competitive positioning and technology trends.
• Interface with partners and end customers along with internal stakeholders, aggregating voice of customer input and prioritizing product development amongst numerous priorities.
• Perform competitive analysis, identify opportunities to differentiate and win, driving ideas and collaboration amongst the development team and other internal stakeholders.
• Develop and execute comprehensive go-to-market strategies for new product launches and existing product lines, including developing pricing strategies and supporting the development of channel strategies.
• Work together with OEM partners and internal marketing communications groups to form product positioning and create sales and marketing materials for product launch.
• Be in constant contact with OEM partners – attending partner sync calls, prioritizing new feature requests, escalating critical issues and working with support and engineering to drive partner and customer satisfaction.
• Be available to sell the value of Mercury controllers at partner, customer and industry events.

Qualifications

• Can do and positive mindset – expected to slice and dice requirements, finding a way to deliver partner and customer satisfaction in the quickest way possible.
• Product development expertise from concept to product launch.
• Ability to make difficult trade-offs and intelligent risk taking.
• Market focused mindset and ability to anticipate changes in customer's needs.
• Strategic thinking and effective management on complex projects.
• Analytical thinking and strategic mindset with strong technical knowledge.
• Excellent communications skills, able to convey complex information clearly, as appropriate for the topic and audience.
• Pro-active, hands-on and self-motivated, strong documentation skills.
• Demonstrated cross-functional interaction with Sales, Quality, Finance and Operations.
• Ability to challenge the status quo and drive change and culture through Change Management.

Education and/or Experience

• Bachelor's degree (Master is beneficial but not required).
• 5+ years of experience in similar role.
• Product Management experience across multiple customer types, technologies and product development methodologies.
• Strong knowledge of the physical access control industry is highly desired.
• Strong background in electronics, particularly low voltage systems, is a must.
• Software and API background is strongly desired.
• Knowledge of Mercury controllers is desired.

Language Skills

• Effective communication in the English language, both verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.
• Must be able to present ideas and projects before groups of individuals.
• Additional major international languages are a plus.

Computer Skills

• Proficient in PowerPoint – will make a lot of slides.
• Proficient in Excel – will create multiple business cases and analyze product numbers.
• Experience with Jira, Confluence and Miro is beneficial – requirement management.
• Coding background is desired but not required.

Customer Expectations

• Ability to read and interpret customer RFI/RFP's, specifications, technical standards, etc.
• Effective management of customer requirements and expectations.
• Demonstrated history of excellence in customer interaction.
• Partners with regional product marketing and business development teams to communicate roadmaps to key partners and customers while always processing feedback and adapting product strategies.

Work Environment

• Fast paced – promotes an environment of fast acting teamwork and is always responsive to internal and external customers.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee works primarily in an office environment, within a well-ventilated area, is exposed to moderate noise levels, and can verbally communicate with people in other time zones.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork including international travel, therefore employee must possess or can acquire a valid passport / visa.
• Must be legally eligible to work in the country in which you are hired.

Equal Opportunity Statement

HID Global is committed to diversity and inclusivity in the workplace.