Product Manager (Hardware) - Sunco Lighting : Job Details

Who We Are: Sunco is one of the largest and fastest-growing online lighting retailers in the U.S.-and we're just getting started. Headquartered in sunny Valencia, CA, we're powered by an amazing team of people who bring passion, purpose, and innovation to everything they do. What We Do: We light up the world-literally Millions of customers have trusted Sunco for our energy-efficient LED lighting and our commitment to quality, value, and customer care. Whether it's a home renovation or a large-scale commercial project, our mission is to deliver top-tier lighting solutions with unbeatable service and eco-conscious impact. At Sunco, we don't just sell lights-we help our customers see things in a whole new light. What you'll do:

• Requirement gathering: Work with sales, marketing, and customer support to collect and document feature requests, technical specs, and use-case requirements.

• Release coordination: Plan and coordinate feature releases-defining scope, timelines, and stakeholder communications.

• Trend monitoring: Keep abreast of lighting trends (e.g., tunable white, circadian rhythms, human-centric design) and evolving standards (ENERGY STAR®, DLC).

• Competitive benchmarking: Analyze competitor offerings for performance (lumens/W), feature set (connectivity, controls), and pricing to inform positioning.

• Customer segmentation: Define target segments (specifiers, contractors, end-users), map their buying criteria, and refine value propositions accordingly.

• Engineering liaison: Collaborate with electrical, firmware, and mechanical teams to translate requirements into robust, manufacturable solutions.

• Quality & compliance: Coordinate with QA and regulatory teams to ensure UL/CE testing, RoHS, and energy-efficiency certifications are on track.

• Metrics & reporting: Track KPIs such as sales velocity, backlog, win rates, warranty returns, and channel feedback, then report insights to leadership.

• Post-launch iteration: Solicit field feedback, analyze product performance (thermal, optical, reliability), and drive continuous improvements or bug fixes.

• Lifecycle management: Plan end-of-life timelines, de-commission legacy SKUs, and communicate transitions to customers and partners.

• Customer feedback: Host regular check-ins with end-users to validate roadmap priorities.

• Supplier relations: Maintain strategic relationships with LED chip vendors, driver manufacturers, and optical component partners to secure roadmaps and favorable pricing.

• Internal communication: Act as product advocate-brief executives, coordinate with marketing on campaigns, and align sales on promotions and incentives.

• Technology adoption: Leverage AI technologies to accelerate product development and overall product category growth.

Qualifications & Skills:

• Industry Experience: Prior experience in the lighting, building, or construction industries is a plus, but not required.

• Education: Bachelor's degree in business, Marketing, or a related field.

• Project Management: Ability to manage multiple projects and competing priorities while meeting deadlines.

• Communication: Clear and effective written and verbal communication skills; able to explain technical concepts to both internal teams and external partners.

• Analytical Thinking: Strong analytical and problem-solving skills to interpret data, identify trends, and support decision-making.

• Cross-Functional Collaboration: Comfortable working with teams across departments to drive results and solve problems.

• Customer Focus: Solid understanding of customer needs with the ability to support strategies that improve satisfaction and product performance.

Benefits & Perks: At Sunco, we pride ourselves on offering a comprehensive benefits package designed to support the well-being and professional growth of our team members, our offering includes:

• Comprehensive Health and Wellness Coverage: Enjoy peace of mind with our extensive health insurance plans, which include medical, dental, and vision coverage.

• 401(k) with Company Match: Secure your financial future with our 401(k) plan, featuring a competitive company match to help you save for retirement.

• Flexible Spending Accounts (FSAs): Take advantage of FSAs to manage out-of-pocket healthcare and dependent care expenses efficiently.

• Time Off Policy: We believe in the importance of work-life balance and provide a generous time off policy, including paid vacation, holidays, and sick leave.

• Employee Assistance Program (EAP): Access confidential counseling and support services for personal and professional challenges.

• Team Building Activities: Engage in weekly challenges, weekly Wellness Walks, regular team-building activities, and quarterly company outings to foster a strong sense of community.

Job Type: Full-time, Onsite, Salaried (Exempt) Compensation: $100,000 annually, plus a 15% annual bonus tied to product category performance. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to accurately reflect the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Sunco Lighting Inc. provides equal employment opportunities to all employees and applicants for employment and complies with Ban the Box laws, which prohibit us from inquiring about an applicant's criminal history until after a conditional job offer has been made. We also prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Sunco values privacy as a top priority. To understand more about the data we collect and process as part of our application, please view our Sunco Privacy Notice