Product Development / Customer Service Position - Charmingtrim : Job Details

**Product Development / Customer Service**

**New York, NY**

Product Development / Customer service assisting sales representatives to follow up with customers, communicate with material suppliers, and Charming global teammates to facilitate product development that meets and exceeds our customers requirements. *

* General administrative and clerical tasks answering phone calls, reporting, inventory, invoicing, and assembling presentations.

* Quality control inspecting incoming samples for quality and color consistency

* Communicating effectively with customers, business partners, and Charming teammates to ensure a smooth and timely completion of task s

* Creating customer reference books and profiles

* Following new product development from inception through pricing and samples to approvals through production at multiple locations

* Understanding and mastering our customers systems and requirements we are an extension of their developmental needs

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**What you will do**

**Qualifications**

* Experience in product development, especially related to textiles and trim items

* Ability to work independently and as part of a team

* Excellent communication skills

* Customer-first attitude

* Ability to grow with the company and adapt to new opportunitie s

* Strong organizational skills

**Bonus Qualifications**

* Experience with inventory management system s

* Knowledge of sustainable materials and processes

* Multiple language skills a plus

* History with digital platforms, QR, NFC or RFID

* Recent experience with apparel Trim and identification

**Benefits**

* 401(k)

* Health insurance

* Paid time of f

* Paid days off every quarter to contribute your time to charitable and social causes

**Job Type**

Full time

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**Compensation**

Commensurate with experience