Product Design Director, Data, Decisioning and AI - Capital One : Job Details

Product Design Director, Data, Decisioning and AI - Were currently seeking a Product Design Director to lead our Data, Decisioning and AI (DDAI) design program, part of the Retail Bank Experience Design organization. DDAI program is a program that lives within the Servicing and Support Experiences (SSX) design team. In SSX, we help associates and customers prevent and resolve issues, enable existing and future customers to get what matters most from Capital One, and revolutionize the data and platforms that power these experiences. DDAI focuses on powering these experiences by bringing human and machine intelligence together in order to realize intelligent business decisions in 24 hours or less. We focus on establishing and deepening our understanding of DDAI users' needs to inform a human-centric experience strategy. Designing for DDAI means that we design for the data analysts, data scientists, engineers and business analysts who create and define the policies and models underlying ...Director, Design, Business Analyst, AI, Product, Leadership