Senior Product and Applications Engineer
Functional area: Marketing
Country: United States
City: Homebase
Company name: Edwards Vacuum, LLC
Date of posting: Apr 16, 2025
As the Senior Product and Applications Engineer, you will have the opportunity to utilize both your technical and commercial skills, focusing on a portfolio of Edwards products. The role involves:
- Acting as a conduit for product and application-related activities with the global product management group.
- Supporting North American Sales Channels with product selection, configuration, technical and application support.
- Providing pre-sales and technical product support through technical engagements with customers.
This role will require managing high-level product and applications projects for our team as well as strategic customer projects, product selection, and development projects. You will support business development from a product and applications perspective.
Main Responsibilities:
- Product Portfolio Management: Overseeing the Edwards product range.
- Revenue Strategies: Developing and implementing strategies to increase revenue, including pricing structure, product management, marketing, and customer training.
- Continuous Improvement: Enhancing business performance through profitable growth, operational efficiency, and training sales channels.
- Technical Support: Assisting with product-related questions and customer visits.
- Customer Engagement: Build long-term Edwards brand value by developing customer trust through positive technical support and engagements.
- Problem Solving: Collaborate with customer equipment and process engineers to solve complex equipment and process issues.
- Equipment Recommendations: Make and justify equipment recommendations based on customers' technical requirements.
- Simulation Tools: Utilize PumpCalc and other simulation tools to analyze and optimize product performance and configurations.
- Technical Presentations: Create and deliver technical presentations to internal partners and external customers.
- Project Management: Manage field evaluations of Edwards equipment, including resource identification and justification.
- Account Planning: Participate in the account planning of the sales organization to support successful execution of relevant account strategies.
- Communication: Work with product companies to solve customer applications, technical, and manufacturing challenges through effective communication.
- Market Intelligence: Identify and monitor customers' manufacturing challenges and provide market intelligence to support future product development.
Education & Experience:
* A 4-year engineering or physical sciences degree or higher is preferred. Bachelor or Master of Science or equivalent work experience in multiple science disciplines is a plus.* Min 6+ years in related or technical field. More is a plus.
Skills:
- Customer Focused: Ability to identify and translate customer challenges and collaborate with internal partners to implement solutions.
- Analytical Thinking: Ability to analyze and dissect complex problems with intertwined technical and commercial challenges.
- Effective Communication: Excellent written and verbal skills, with the ability to convey technical issues concisely.
- Work Environment: Experience working under high-pressure situations with customers.
- Time Management: Ability to manage multiple projects and prioritize effectively.
- Impact and Influence: Ability to influence decision makers and justify resource needs.
- Business Awareness: Understanding of the commercial drivers behind technical initiatives.
Our Offer to You:
* Company Culture and Values: Emphasizing collaboration, innovation, and sustainability within the Atlas Copco Group.* Benefits and Perks: Including health programs, retirement plans, flexible work, and career growth opportunities.* Growth Opportunities: Global training, mentorship, and career progression pathways.* Compensation Transparency: Competitive salaries based on skills and experience.
Edwards Vacuum is an equal opportunity employer, committed to diversity and inclusion. We support and promote equal employment opportunities and affirmative action in accordance with applicable laws.
For more information about Edwards, visit our website: www.edwardsvacuum.com
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