Role: Product Analyst
Location: Remote (Will require occasional travel - Allentown PA, Rhode Island, or Louisville KY)
Duration: 12+ Months Contract
Technical Skills:
- Interacts and effectively communicates with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria.
- Organizes and facilitates meetings with Business, Design, Dev Team, and other groups as needed.
- Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria for prioritized feature development.
- Supports the team with current and potential system inputs, processes, and outputs including interface mapping and documentation of business processes – As Is / To Be” State.
- Consults on functional testing of system modifications.
- Ensures traceability on project work including capturing requirements; tracking test cases linked to requirements; and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT).
- Supports testing activities prior to release, assuring we built what aligns to agreed features and capabilities.
- Assists with training documentation and supporting product details for the business.
- Collaborates with the Design Team in the Discovery Phase of Agile Playbook related to user requirement activities.
- Participates in the development and implementation of programs intended to strengthen internal controls or improve client service and/or support.
- Provide RFP support in terms of gathering high level requirements, mapping flows, and providing demos.
- Assist with and support business case development including business analyses or feasibility studies associated with technology initiatives.
- All other duties and projects as assigned.