PROCESSING ASSISTANT IV - Beaufort County Health Department : Job Details

Salary: See Position DescriptionLocation : Washington, NCJob Type: Full TimeJob Number: 113-04-318Department: AdministrativeOpening Date: 09/02/2025Closing Date: 9/16/2025 5:00 PM Eastern Description of DutiesPlease note: All education, including high school, and all employment history must be included in the body of the application for the application to be considered complete. Hiring rate - $35,191After successful completion of one-year probationary period - $36,951401K Matching / NC State Health PlanThis is a generalist administrative position, filling a number of roles within the administrative unit. This position will serve as a front desk Receptionist, responsible for greeting all visitors and logging them in on an automated log. Visitors and clients will be referred to the appropriate worker, unit, or agency. This position is responsible for filing and maintaining records in an automated document management system, receiving payments, and other duties as assigned by the supervisor. Mail will be sorted and routed to staff promptly and accurately. This position will assist with switchboard duties, routing clients to the appropriate staff in a friendly and professional manner. All agency employees shall be called upon to manage emergency shelters in the event of a disaster. Knowledge, Skills and Abilities Significant knowledge of office or work unit procedures, methods and practices.Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials.Significant knowledge of accounting procedures, mathematics and their application in the work environment.Ability to learn and independently apply laws and departmental rules and regulations covering programs and services.Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.Ability to apply a variety of work-related formulas or mathematical calculations.Ability to record, compile, summarize and perform basic analysis of data.Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.May require ability to supervise and coordinate the work of other staff, student workers or volunteers. Minimum Training and Experience Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.Career Readiness Certificate PreferredFluency in Spanish will be considered a plus. Supplemental InformationThe Beaufort County Department of Social Services (BCDSS) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, age, disability, genetic information, political affiliation or political influence.Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions, you must provide supporting information within the Work Experience section of the application, to support your answers Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.Technical issues submitting your application, please call the NeoGov Help Line at 855-###-####.Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the BCDSS office for assistance. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click on Application Status . Upon the closing date, applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 - 8 weeks. It is the policy of Beaufort County that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). Online Application: can find assistance with creating your account and steps for completing the application process at this site: Pre-employment Drug Screening and Criminal Background check will be required as a condition of employment. Valid North Carolina Driver's License Required. All employees are called upon to serve shelter duty in times of emergency and/or natural disaster.Health Insurance - North Carolina State Health Plan: Administered by: AetnaStandard 80/20 Plan Cost to employee only $50.00 monthly$0 for CPP PCP on ID card, $10 for non-CPP PCP on ID card, $25 for any other PCP$40 for CPP Specialist, $80 for other SpecialistsEmergency Room - $300 Copay + 20%, plan pays 80% after $1,250 deductibleHospital Services - $300 Copay + 20%, plan pays 80% after $1,250 deductible$4,890 coinsurance maximum per year for individual after deductibleBasic 70/30 Plan Cost to employee only $25.00 monthly$0 for CPP PCP on ID card, $30 for non-CPP PCP on ID card, $45 for any other PCP$47 for CPP Specialist, $94 for other SpecialistsEmergency Room - $337 Copay + 30%, plan pays 70% after $1,500 deductibleHospital Services - $337 Copay + 30%, plan pays 70% after $1,500 deductible$5,900 coinsurance maximum per year for individual after deductiblePrescription Drugs - 80/20 planTier 1 $5.00 (Generic) Tier 2 $30.00 Tier 2 (Preferred Brand) No GenericTier 3 Deductible & Co-insurance (Drugs not on preferred drug list)Tier 4 $100.00 for Specialty drugs Tier 5 $250.00 for Specialty drugsPrescription Drugs - 70/30 planTier 1 $16.00 (Generic)Tier 2 $47.00 Tier 2 (Preferred Brand) No GenericTier 3 Deductible/CoinsuranceTier 4 $200.00 for specialty drugsTier 5 $350.00 for specialty drugsState Health Plan PremiumsStandard 80/20 Basic 70/30Employee Only - $50.00Employee Only - $25.00Employee/Child(ren)$305.00-monthEmployee/Child(ren) $218.00-monthEmployee/Spouse$700.00-monthEmployee/Spouse $590.00-monthEmployee/Family - $720.00-monthEmployee/Family $598.00-monthDelta DentalEmployee Only Coverage (paid by county)Life Insurance/Accidental Death and Dismemberment$10,000 coverage on employee (paid by County)Retirement - NC Local Government Employees' Retirement System6% deducted from employee's payCounty contributes an actuarially determined amountDeath Benefit - NC Local Government Employees' Retirement SystemEligible after one year - Benefit equals to annual salary from $25,000 (minimum) up to $50,000 (maximum). Longevity - 5-year interval % increase to base salaryFirst 5-year interval (5 years of service) 1.5% increaseSecond 5-year interval (10 years of service) 2.25% increaseThird 5-year interval (15 years of service) 3.25% increaseForth 5-year interval (20 years of service) 4.50% increaseEach additional 5-year interval (25, 30, etc. years of service) 4.5% increaseWork Hours8:00-5:00 Monday through Friday (depending on position)40-hour work weekDepending on position, may require some overtime and on-call hours.LeaveSick - 1 day per monthPersonal - Less than 5 years: 9.333 hours per month - 14 days per year 5 but less than 10 years: 11.333 hours per month - 17 days per year 10 but less than 15 years: 13.333 hours per month - 20 days per year 15 but less than 20 years: 15.333 hours per month - 23 days per yearyears or more: 17.333 hours per month - 26 days per year *Employees working 2184 hours per year, 24-hour shifts, and 12-hour shifts have a rate of accumulation that differs from the above. Holidays - In accordance with the state scheduleNew Year's DayMartin Luther King Jr. BirthdayGood FridayMemorial DayJuly 4th Labor DayVeterans DayThanksgiving-2 daysChristmas 3 daysOther Benefit Options - Employee Paid401K match on a one-to-on basis up to 5%. *Sworn Law Enforcement Officers get 5%Civic Federal Credit UnionVoluntary Life & AD & D InsuranceShort Term DisabilityFlexible Spending Account - Health and Dependent Care ExpensesVision PlanCancerCritical Care-Specified Disease Pre-Paid Legal & Identify TheftAccidentWhole Life01 Do you have experience in a Human Services and/or Government Agency? If so, how long? No Experience Less than 1 Year More than one (1) year, but less than four (4) years More than four (4) years, but less than ten (10) years More than ten (10) years, but less than 15 years More than 15 years 02 How many years of office assistant or secretarial experience do you have? No Experience Less than 1 year More than one (1) year, but less than four (4) years More than four (4) years, but less than ten (10) years More than ten (10) years, but less than 15 years More than 15 years 03 How many years of Customer Service experience do you have? No Experience Less than 1 year More than one (1) year, but less than four (4) years More than four (4) years, but less than ten (10) years More than ten (10) years, but less than 15 years More than 15 years 04 Do you have experience working in NCFAST? Yes No 05 What is your level of computer experience/ knowledge? Limited - minimal exposure Moderate - working knowledge of Microsoft Word, Excel & Outlook but not proficient Advanced - proficient use of Microsoft Word, Excel, and Outlook by generating reports, graphs, data entry, and email. 06 Which computer programs are you proficient in using (intermediate or advanced user)? Check all that apply. Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Power Point Microsoft Access 07 Do you have any record keeping experience (examples include entering data/information manually or in a computer system, record or log in order to maintain, retrieve and update record information)? If yes, how many years? No Experience Less than 1 year More than one (1) year, but less than four (4) years More than four (4) years, but less than ten (10) years More than ten (10) years, but less than 15 years More than 15 years 08 What is your experience using and maintaining office equipment (computers, scanners, printers, copiers). None Limited - minimal exposure Moderate - working knowledge Advanced - proficient use 09 Choose the option below that best describes how much experience you have in public contact, primarily interviewing, gathering or compiling information, determining eligibility, or performing mathematical, banking, or legal tasks? 15 or more years more than 10 years but less than 15 more than 4 but less than 10 years more than 1 year but less than 4 years Less than 1 year No Experience 10 Do you have experience reading and interpreting various laws, policies and procedures, codes, reports, and records? None Limited Moderate Advanced 11 What best describes your clerical, accounting or business administrative experience with an employer. No Experience Less than 1 year 1 to 3 years 3 to 5 years More than 5 years 12 Please select the office equipment below that you are proficient in using. Select all that apply. Desktop Computer Laptop Computer Fax Machine Scanner Printer Multi-line telephone None of the above 13 What level Career Readiness Certificate do you have? Platnum Gold Silver Bronze None 14 What is your average typing speed? Less than 30 wpm 30 to 40 wpm 40 or more wpm 15 In order to receive credit for the supplemental questions in which you answered, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired, including high school. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education-including high school, Work Experience-each position should be listed separately, Certificates & Licenses, Skills and Additional Information) Yes No Required Question