Print Production Specialist/ Office Services - Forrest Solutions : Job Details

Job Title: Print Production Lead

Location: Back Bay, Boston

Schedule: Monday–Friday, 8:30 AM – 5:30 PM (Must be flexible)

Job Description:

We are seeking a versatile and experienced Print Production Lead to manage print operations and provide cross-functional support in office services for a prestigious private equity firm in Boston's Back Bay. This role also offers responsibilities across reception, mailroom, conference services, and facilities support.

This is a hands-on, fast-paced role that requires an individual who thrives under pressure, has excellent attention to detail, and can adapt to a dynamic corporate environment. The ideal candidate will bring prior experience in binding, laminating, and high-volume print jobs, while also being open to developing skills across other office support functions.

Note: Candidates without prior hands-on experience in legal, marketing, or binding print production will not be considered.

Key Responsibilities:

Print Production

• Lead and execute high-volume, deadline-sensitive print jobs with a focus on legal, marketing, and client-facing documents.
• Perform advanced finishing tasks including binding, laminating, folding, trimming, and quality control.
• Operate and maintain high-end multifunction print equipment (Ricoh, Canon, Xerox, etc.).
• Collaborate with internal stakeholders to ensure all output meets branding, formatting, and confidentiality standards.
• Troubleshoot print equipment and coordinate with service vendors as needed.
• Monitor and maintain inventory of print supplies to avoid workflow interruptions.

Mailroom & Shipping Support:

• Sort and distribute incoming mail and packages.
• Coordinate and track all outbound shipments (FedEx, UPS, courier), ensuring accuracy and timeliness.
• Maintain logs and chain-of-custody documentation for sensitive deliveries.

Reception & Office Services:

• Assist with reception coverage and front-desk duties, including greeting visitors and handling calls.
• Support hospitality setups for meetings and maintain conference room readiness.
• Monitor and restock pantry, office supplies, and facilities-related inventory.
• Support special projects and administrative tasks as needed.

Team Collaboration & Leadership:

• Provide daily guidance and mentorship to junior office services staff.
• Act as the subject matter expert and escalation point for all print-related needs.
• Collaborate with facilities and office operations teams for smooth day-to-day functioning.

Qualifications:

• 2–3 years of direct print production experience, specifically with legal or marketing materials and advanced finishing techniques (e.g., coil binding, laminating).
• Strong knowledge of digital print equipment and print management tools/software.
• Proven ability to deliver under pressure with high attention to detail.
• Professional demeanor with experience handling confidential information discreetly.
• Strong interpersonal and communication skills.
• Willingness to be cross-trained and support broader office functions.
• Ability to work independently and collaboratively in a client-facing, corporate setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.