Principal Support Engineer-Ext - AMZ9160654 - Amazon : Job Details

MULTIPLE POSITIONS AVAILABLE - Employer: AMAZON WEB SERVICES, INC. Offered Position: Principal Support Engineer-Ext. Job Location: Portland, Oregon. Job Number: AMZ 9160654 Position Responsibilities:Provide Technical Support to various Linux services that focus on AWS Compute Technologies such as EC 2 Core/ Linux, Elastic Block Store (EBS), Light. Sail, Elasti. Cache, Outposts, Systems Manager and many other services that enable customers to run their workloads on AWS. Develop Subject Matter Expertise in one or more areas of the above services. Collaborate with internal teams to provide the required support services to AWS customers. Interact with customers that reach out to AWS via email or Chat or Phone. Work on team functions and projects and continually work on improving operational efficiency. Responsible for solving customers cases through advanced troubleshooting techniques, providing tailored solutions and working with them to dive deep into the root cause of an issue. Dr...Support Engineer, Information Technology, Technical Support, Windows Server, Principal, Computer Science