Principal Product Manager, Knowledge Management, Core Device Software - Amazon : Job Details

Principal Product Manager, Knowledge Management, Core Device Software

Amazon

Job Location : all cities,PA, USA

Posted on : 2025-07-17T00:52:12Z

Job Description :
Principal Product Manager, Knowledge Management, Core Device Software

Job ID: 2946397 | Amazon.com Services LLC

As we launch new technologies and tools that drive future customer experiences, we are looking for a Principal Product Manager-Tech to serve as the Editor-in-Chief of our Knowledge Management program. In this role, you will be responsible for defining our content strategy and developing architecture, infrastructure, and mechanisms to empower teams to create high-quality and effective documentation and other developer-facing artifacts. Bringing a strong passion to help developers build the next generation of customer-facing applications, you will build a Knowledge Management program that will be a critical part of delivering a high-quality developer experience. This position requires experience in writing technical documentation, the ability to learn and understand our technologies, and a relentless commitment to long-term customer outcomes.

Key job responsibilities
  • Serve as Editor in Chief for all technical content, establishing editorial vision and quality standards
  • Create and manage a comprehensive knowledge management/documentation strategy that supports both internal and external developers
  • Define and continually refine the information architecture and workflow, implementing mechanisms and tools to enable Tech Writers, Engineers, Solutions Architects, and Evangelists to generate content
  • C curate and organize content, establishing and maintaining a clear narrative and unified voice across our documentation
  • Regularly audit content and measure effectiveness
  • Share and evangelize our documentation strategy with key contributors and users
  • Seek feedback from external developers to continually improve strategy and artifact
    • BASIC QUALIFICATIONS
  • Bachelor's degree
  • Experience in technical product management
  • 7+ years of technical product or program management experience
  • Excellent verbal and written communication skills with experience writing, editing, and managing documentation
    • PREFERRED QUALIFICATIONS
  • Experience working directly with Engineers on product enhancements
  • Experience in project management methodologies, business analysis, or process improvement
  • Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
  • Passion for helping developers build high quality applications and experiences

    • Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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