Principal Product Manager - Incident Management - Pagerduty : Job Details

Principal Product Manager - Incident Management

Join to apply for the Principal Product Manager - Incident Management role at PagerDuty

Principal Product Manager - Incident Management

1 week ago Be among the first 25 applicants

Join to apply for the Principal Product Manager - Incident Management role at PagerDuty

Get AI-powered advice on this job and more exclusive features.

PagerDuty is seeking a Principal Product Manager to join our team! The Principal Product Manager for Core Incident Lifecycle will own the end-to-end vision, strategy, and execution of PagerDuty's core incident management workflows. This role is responsible for ensuring operational excellence, optimizing key incident processes, and scaling our incident response capabilities for customers ranging from startups to the Fortune 100. As an influential leader, you will deliver process innovation and best-in-class solutions that empower users to manage incidents swiftly and effectively—reinforcing PagerDuty's commitment to unmatched reliability and resilience. You will partner closely with engineering, design, and our AI-first organization to build systems that combine human judgment with the speed and precision of autonomous agents. The ideal candidate will have extensive Product Management experience in complex, data-intensive environments and be passionate about pioneering the transition from reactive incident response to proactive, self-healing infrastructure. This role is expected to come into our Atlanta office 1 day per month so you can thrive in your new role and fully embrace being a Dutonian. Key Responsibilities include driving the roadmap and execution for core incident lifecycle features and workflows, analyzing and refining incident processes, partnering with cross-functional teams, engaging with customers, defining and improving key metrics, ensuring compliance with industry standards, communicating product vision, and cultivating a culture of continuous learning. Basic Qualifications include 5+ years of product management experience in SaaS, enterprise software, or developer tools, expertise in incident response or related domains, excellent communication and leadership skills, and a Bachelor's degree or equivalent. Preferred qualifications include familiarity with AI technologies and a design-forward approach. PagerDuty operates a hybrid work model with offices in 8 major cities and offers competitive salary and benefits.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionProduct Management and Marketing
• IndustriesSoftware Development

Referrals increase your chances of interviewing at PagerDuty by 2x

Get notified about new Principal Product Manager jobs in Atlanta, GA.

Atlanta, GA $130,000.00-$140,000.00 3 days ago

Senior Product Manager, Document IssuanceSenior Product Manager, Channel Onboarding and Integration

Atlanta, GA $133,000.00-$233,000.00 1 week ago

Atlanta, GA $133,000.00-$233,000.00 1 week ago

Atlanta, GA $140,000.00-$180,000.00 2 weeks ago

Principal Product Manager, Relay Sustainability

Atlanta, GA $156,200.00-$234,000.00 1 month ago

Artificial Intelligence Senior Product Manager II, Real-Time Operations

Atlanta, GA $120,800.00-$217,400.00 1 week ago

Sr Manager, Product Management – Digital Commerce Platforms, My Account and Post-OrderBusiness Deposits Product Portfolio LeaderSenior Product Manager (Customer Identity Access Management)Sr. Principal Product Manager - ADP Lyric HCMSenior Product Manager, Lease AccountingBusiness Deposits Product Portfolio LeaderSenior Manager, Finance - Product Strategy

Atlanta, GA $100,700.00-$181,200.00 1 week ago

Principal Product Enablement Lead, Office of CHRO

Atlanta, GA $140,900.00-$250,300.00 5 days ago

Atlanta, GA $120,000.00-$140,000.00 1 week ago

Senior Product Marketing Manager, Supply Chain Software

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr