Principal Engineer, Technical Support - Pegasystems : Job Details

Your role centers on enabling seamless deployment and integration of Pega applications by providing deep technical expertise and consulting on platform architecture and integrations; supporting functional services that power Pega's as-a-service platform; collaborating with internal teams and customers, and acting as a subject matter expert in platform architecture, helping developers define best practices and troubleshoot complex issues. This is not a traditional help desk role- it is developer-to-developer support, where you will solve intricate problems and contribute to the evolution of Pega's platform. - - Who You Are: - - Should be ready to work in support coverage in 24 x 7 rotational shifts Strong analytical and problem-solving skills Bachelors or Master's degree in Computer Science, Engineering, or equivalent is preferred Ability to identify, propose and implement solutions and ability to work in a flexible, team environment Aptitude for quickly understanding complex technical ...Technical Support, Technical, Engineer, Support, Principal, Software Developer, Technology