Pool Manager - City of Norfolk, VA : Job Details

Salary : $42,628.86 - $71,222.16 Annually Location : Norfolk, VA Job Type: Special Project w/Retirement Job Number: 13364 Department: Parks & Recreation Division: Aquatics Opening Date: 08/06/2025 Closing Date: 9/7/2025 11:59 PM Eastern Description The City of Norfolk's Department of Parks & Recreation is seeking a Pool Manager responsible for overseeing the safe operation, quality program instruction, patron protection and the emergency response procedures within assigned City of Norfolk Aquatic Facilities. This position is tasked to assist in planning, implementing, and evaluating Aquatic Division programs and daily activities of the facility. Pool Managers also serve on committees for the planning and marketing of events and assist in managing the operations of the facility and provides assistance to employees and supervisor. Additionally, Pool Managers evaluate programs and daily activities of the facility, interact with children, adults, and seniors, while participating and leading training activities in addition to providing informational materials, directing employees, and contributing to the cultural growth of individuals. Finally, pool managers function as a lifeguard at open swims, programs and special events, instructing classes, fitness, developing marketing facilities and program activities and attending workshop and trainings. Norfolk's Department of Parks & Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents. Department Hiring Salary Range: $42,629.00-46,000.00Essential Functions Essential functions include but are not limited to:

• Manages the facility by overseeing and ensuring facility, staff, and public safety, managing facility rentals, planning, organizing, implementing, instructing, evaluating and overseeing aquatic programs and fee based classes for all city-wide events, overseeing facility scheduling and maintenance upkeep, preparing budgets, tracking expenditures, recommending and purchasing equipment and supplies, functioning as a lifeguard at open swims, programs, and special events, instructing American Red Cross Learn to Swim classes, fitness, and other classes, developing, promoting, and marketing facilities and program activities, writing press releases, and attending training sessions and work shops.
• Provides supervision and information by hiring, supervising, training, scheduling and evaluating staff, supervising volunteers, handling customer concerns and inquiries, and interacting with community meetings and civic leagues as recreation representative.
• Monitors budgets by researching and compiling data, entering and overseeing data entry of budget expenditures and developing the budget for the Aquatics unit.

Education/Experience Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Coursework in Recreation/Tourism, Public Safety, Physical Education, or any closely related field preferred. Two years'/seasons' experience in aquatics industry. License(s) and/or Certification(s):

• American Red Cross Lifeguarding with CPR AED - PR/First Aid (or equivalent)
• American Red Cross Lifeguard Management (or equivalent)
• American Red Cross Water Safety Instructor (or equivalent)
• Valid Driver's License

Preferred Certifications:

• Certified Public Swimming Pool Operator or equivalent (required completion within 6 months of employment)
• American Red Cross Lifeguard Instructor
• Water Fitness Instructor

Additional Information & RequirementsWork Location: Various aquatic facilities within the City of Norfolk Work Hours: Monday to Sunday; 6:00 a.m. - 9:00 p.m.; not to exceed 40 hours per week; flexible hours will apply including weekends, holidays, and special events

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of Non-City are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer see resume or see application as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02 Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

03 How many years of experience do you have working in the aquatics field?

• Less than 1 year
• 1-2 years of experience
• 2-3 years of experience
• 3-4 years of experience
• More than 4 years of experience

04 This position requires the ability to supervise aquatic facilities, instructors, and lifeguards. Do you have experience in these areas?

• Yes
• No

05 If yes, describe your experience supervising aquatic facilities, instructors, and/or lifeguards. If no experience, type N/A. 06 Do you possess a current American Red Cross Lifeguarding certification?

• Yes
• No

07 Do you possess a current American Red Cross Water Safety Instructor certificate?

• Yes
• No

08 Do you possess a current American Red Cross Lifeguarding Instructor certificate?

• Yes
• No

09 Do you possess a current CPR/First Aid Certificate?

• Yes
• No

10 Do you have a valid driver's license?

• Yes
• No

11 Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

12 Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

13 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony
• I have been convicted of a misdemeanor
• I have been convicted of a felony and a misdemeanor
• I have not been convicted of a felony or a misdemeanor

14 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets. 15 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 16 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing N/A. Required Question