Police Communications Officer I (Dispatcher Academy Enrolled / Graduate) - GovernmentJobs.com : Job Details

Police Communications Officer I

The City of Tustin Police Department is seeking applicants for Police Communications Officer I. Candidates must be enrolled in or have recently graduated from a POST Public Safety Dispatcher Academy. This is a continuous recruitment to fill vacancies as needed, which may close at any time. To apply, submit a City application, supplemental questionnaire, and typing certification (35 NWPM).

This position, under moderate supervision, handles incoming calls for police and emergency assistance, dispatches personnel and equipment, and monitors police activity to identify resource needs.

Candidates who complete all steps will be placed on an eligibility list valid for one year. A comprehensive background check, polygraph, medical, psychological, and drug screening are required for hire.

• Answer emergency and non-emergency calls, determine necessary response
• Monitor police radio communications and coordinate resources
• Assist police in the field with information research
• Screen calls and provide information or redirect as needed
• Maintain electronic records of calls and activities
• Monitor security cameras and alarms

Education and experience include a high school diploma and two years of customer service involving public contact. Enrollment or recent graduation from a POST Public Safety Dispatcher Academy is required. Certifications include a valid California Law Enforcement Teletype Systems (CLETS) certificate within three months and POST-certified Public Safety Dispatcher's Basic Course within one year. Additional requirements include passing background, physical, and administrative screenings, and working rotating shifts including evenings, weekends, and holidays. Overtime and shift adjustments may be necessary.

This position requires a typing speed of 35 net words per minute.